Content Project Coordinator

Helprise

Content Project Coordinator for Helprise, supporting consumer narratives for global brand initiatives. Creating and managing content for marketing campaigns, product launches, and commercial activities.

Posted 6/22/2026full-timeKraków • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Create, edit, proofread, and manage consumer-facing content supporting marketing campaigns, product launches, and commercial initiatives.
Translate technical, legal, operational, and business information into clear and engaging customer communications.
Ensure consistency of messaging, tone of voice, and communication standards across content.
Coordinate content development with stakeholders across Marketing, Commercial, Legal, Product, and other business functions.
Develop and maintain FAQs, knowledge base articles, and communication materials.
Manage content updates, reviews, and approvals, ensuring accuracy, compliance, and quality.
Drive stakeholder engagement and collaborate with global teams to deliver content on time.
Manage multiple projects simultaneously while maintaining high editorial standards.

Requirements

What you’ll need

Experience in content development, communications, content marketing, knowledge management, technical writing, or a related field.
Excellent writing, editing, and proofreading skills in English.
Ability to simplify complex information and communicate it effectively to non-technical audiences.
Strong stakeholder management, project coordination, and organizational skills.
Exceptional attention to detail and commitment to quality.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Advanced knowledge of Microsoft Office tools (Word, Excel, PowerPoint).
Experience working within large, international organizations.
Experience supporting marketing, commercial, customer experience, or consumer engagement projects.
Background in communications, content strategy, marketing operations, or knowledge management.
Experience working with content management systems or knowledge bases.
Exposure to change management and cross-functional collaboration.
Proactive and solution-oriented mindset.
Strong communication and collaboration skills.
Customer-focused approach.
High level of ownership and accountability.
Ability to adapt quickly to changing priorities.

Benefits

Comp & perks

Work flexibility
Basic benefits package
Development on your terms
Integration and shared experiences

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content developmentcommunicationscontent marketingtechnical writingwritingeditingproofreadingproject coordinationknowledge managementcontent strategy

Soft Skills

stakeholder managementorganizational skillsattention to detailquality commitmentindependenceproactive mindsetsolution-orientedcommunication skillscollaboration skillscustomer-focused