HCP Onboarding Specialist

Helprise

HCP Onboarding Specialist ensuring compliance and data accuracy in onboarding Healthcare Professionals. Collaborating with teams to support the onboarding process and maintain documentation standards.

Posted 6/11/2026full-timeWarsaw • 🇵🇱 PolandJuniorWebsite

About the role

Key responsibilities & impact

- Create, update, and maintain HCP profiles in master data and CRM systems.
- Support HCPs throughout the onboarding process, including portal registration and documentation submission.
- Perform basic due‑diligence checks (e.g., COI validations) and monitor expiries, approvals, and required updates.
- Conduct Fair Market Value (FMV) tiering using internal tools and established criteria.
- Document exceptions, maintain audit‑ready records, and ensure full compliance with internal policies.
- Collaborate with compliance, medical, and operational teams to ensure onboarding completeness and accuracy.
- Provide clear guidance to stakeholders on onboarding requirements and process steps.
- Contribute to process improvements and standardization within HCP operations.

Requirements

What you’ll need

- 1–4 years of experience in HCP operations, compliance, medical affairs support, or similar administrative roles.
- Experience working with HCP systems (e.g., Veeva, Reltio, or similar platforms) is a strong advantage.
- Excellent data accuracy, organizational skills, and ability to manage multiple onboarding cases simultaneously.
- Strong communication skills and comfort in supporting external stakeholders (HCPs).
- Ability to work in a structured, compliance‑driven environment.
- Fluency in English; knowledge of other foreign language is nice to have.
- Proactive, detail‑oriented mindset and readiness to work in a dynamic, international setting.

Benefits

Comp & perks

**Work flexibility****We give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote or hybrid work, depending on the role and your preferences.
**Various forms of cooperation****At Helprise, you can choose the model that best suits your needs. We offer both employment contracts and flexible B2B cooperation options.
**Basic benefits package****We care about the health and well-being of our employees - we provide private medical care, a MultiSport card, and life insurance.
**Development on your terms****We provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.
**Integration and shared experiences****We regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HCP operationsdue-diligence checksFair Market Value (FMV) tieringdata accuracyonboarding processdocumentation submissionaudit-ready recordscomplianceprocess improvementsstandardization

Soft Skills

organizational skillsstrong communication skillsproactive mindsetdetail-orientedability to manage multiple casessupporting external stakeholderscollaborationguidance to stakeholders