Brand Designer

Help Scout

Brand Designer producing high-caliber design across multiple workstreams for Help Scout. Joining the in-house team to enhance brand awareness and contribute to editorial projects.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in visual design with a strong focus on composition, typography, and detail, while effectively collaborating with cross-functional teams to produce compelling brand assets. Proficient in Figma and capable of balancing fast-turnaround projects with larger brand initiatives.

Highest-signal resume keywords

Visual DesignFigma ProficiencyMotion DesignBrand DevelopmentCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Visual DesignMotion DesignWeb DesignTypographyComposition

Soft Skills

CuriosityConsultative ApproachClear CommunicationAdaptabilityFeedback Reception

Tools & Technologies

FigmaAI Tools

Industry Keywords

Brand AwarenessEditorial ContentSocial GraphicsProduct MarketingCreative Design

About the role

Key responsibilities & impact

You'll join Brand Creative, working closely with our Principal Brand Designer to produce high-caliber design across multiple workstreams.
You'll design ads and social graphics that expand Help Scout's brand awareness into new audiences — layouts built to stop the scroll and perform across formats.
You'll contribute to bigger brand builds, like our new editorial content hub and sub-brands (including our podcasts), helping push them forward alongside the team.
You'll partner with Product Marketing to make product content visually compelling across channels.
You'll balance bite-sized, fast-turnaround assets with steady progress on larger projects, breaking work into manageable chunks.
Over time, you'll grow into shaping the brand system itself as your craft deepens.

Requirements

What you’ll need

You're a stellar visual designer honing your craft, with a keen eye for composition, typography, and detail.
You're curious and consultative — you see feedback from teammates and cross-functional partners as a gift that's critical to your work's success.
You bring motion and web design chops alongside strong static fundamentals, and you're fluent in Figma.
You communicate clearly and lean on async techniques to move multiple projects forward at once.
You know when to leverage AI and other time-saving approaches, and you're comfortable breaking work into manageable chunks.
You embrace ambiguity and find ways to create clarity — for yourself and your teammates.

Benefits

Comp & perks

Competitive salary and an internal, transparent salary formula based on market data
Flexible time off – you choose the holidays and vacations that make sense for you
12 weeks of fully paid parental leave for all new parents, including adoption and foster care
A home office stipend to help you get set up and productive
A co-working stipend up to $300 a month if you choose to work out of your house
A yearly professional development stipend of $1,800 to help you grow in your craft
If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.