Help Scout

Engineering Manager

Help Scout

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $172,000 - $184,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop a team of high-performing engineers
  • Measure performance across multiple competencies
  • Lead a stable team of 5-8 engineers
  • Spend time pairing with engineers and reviewing PRs
  • Develop best practices and resolve technical debt
  • Collaborate with peers to solve hard problems

Requirements

  • Excellent engineer with strong technical skills
  • Previous experience managing teams
  • Outstanding verbal and written communication skills
  • Ability to provide mentorship and critical feedback
  • Experience in minimizing bureaucracy and empowering teams
  • Comfort in handling difficult conversations
  • Experience in SaaS environments
Benefits
  • health benefits for US and Canadian employees
  • equity for all team members

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipmentorshipcommunicationcritical feedbackproblem-solvingcollaborationperformance measurementempowermentconflict resolutionteam management