Recruitment

• Serve as the direct line of contact for staffed associates for onboarding, post-placement coaching, support, and ongoing management
• Work cross-functionally with internal teams and act as key point of contact for clients and associates
• Ensure associates have everything needed to succeed and understand client expectations
• Address issues, questions, or concerns with associates and clients
• Assist associates in forming a plan to excel based on client feedback
• Establish and maintain strong working relationships with associates
• Identify areas for tailored support or learning and coordinate accordingly
• Contribute to a supportive community for associates through communications and celebrations
• Collaborate with departments to implement new systems and processes
• Identify growth opportunities and carry out special projects supporting business development
• Review associate hours to remediate billing issues and manage overtime claims and leave claims
• Maintain people and account records in a tracking database
• Coordinate with Finance, People Operations, Commercial to manage associate details and placement updates
• Review and create Statements of Work (SOWs) based on client needs
• Support Finance and Commercial teams to ensure timely invoices and payments
• Build relationships with clients, gather feedback, and manage associate performance and expectations
• Negotiate program renewals and change requests for placed associates
• Seek areas of new business with clients and share full-service capabilities

Staffing Manager

Junior Recruiter – Internship

Talent Acquisition Manager

Go-to-Market Recruiter

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Senior Talent Acquisition Specialist