Head of Product

Hello Patient

Head of Product at Hello Patient defining and scaling product strategy in healthcare communication. Leading cross-functional teams to drive impactful product development and customer engagement.

Posted 6/9/2026full-timeNew York City • New York, Texas • 🇺🇸 United StatesLead💰 $200,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Own and prioritize product roadmaps across multiple product areas and engineering pods.
Balance competing stakeholder requests while maintaining a holistic view of company priorities and long-term product direction.
Drive product decisions through data, customer insights, business impact, and strong product judgment.
Lead customer discovery efforts, including regular onsite visits and customer feedback.
Partner closely with customers to uncover workflow opportunities and identify high-impact product investments.
Translate customer feedback and business requirements into clear product specifications and PRDs that engineering teams can execute on.
Act as the primary bridge between executive leadership, engineering, and product stakeholders.
Partner with engineering leads to ensure clarity on priorities, tradeoffs, and success metrics.
Build and improve product processes that enable the company to scale efficiently.

Requirements

What you’ll need

5+ years of product management experience as an IC, ideally in B2B SaaS or healthcare technology.
Strong technical background; Computer Science degree, software engineering, or equivalent technical experience required
Experience building AI, LLM-based products, automation, agent-based systems, or workflow software.
Based in Austin, TX or New York, NY, or willing to relocate.
Proven experience owning product strategy and roadmap decisions for complex software products
Strong customer discovery skills with a track record of translating customer insights into successful products.
Experience writing high-quality PRDs and driving products from concept through launch.
Demonstrated ability to influence and challenge stakeholders through thoughtful, data-driven debate.
Experience working closely with engineering teams in highly technical environments.
Familiarity with AI-powered products, workflows, or developer tooling.
High agency, strong ownership mentality, and willingness to operate as a hands-on individual contributor.

Benefits

Comp & perks

Equity: Meaningful ownership in a fast-growing healthtech startup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementB2B SaaShealthcare technologyAI productsLLM-based productsautomationagent-based systemsworkflow softwarePRD writingdata-driven decision making

Soft Skills

stakeholder managementcustomer discoveryinfluenceownership mentalitycommunicationcollaborationproblem-solvingprioritizationstrategic thinkingadaptability

Certifications

Computer Science degreesoftware engineering experience