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Hello Patient

AI Agent Product Manager

Hello Patient

AI Agent Product Manager overseeing the delivery of AI agents for healthcare. Leading product launches and collaborating with cross-functional teams to improve agent performance.

Posted 6/3/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own customer deployments end-to-end
  • Treat every deployment as a product launch: define scope, manage tradeoffs, hit timelines, ensure quality
  • Own the customer-facing roadmap for each deployment—what are we shipping, in what order, and why
  • Gather requirements directly from customers and translate them into agent behavior yourself using our internal platform
  • Do hands-on prompt engineering using AI tools to build the components that make agents work
  • Ship production-ready agents that handle real healthcare complexity
  • Continuously improve agent performance using structured evals, live call review, and direct customer feedback
  • Identify patterns across launches and codify them into playbooks
  • Hand off proven patterns to implementation teams and move on to the next net-new challenge.

Requirements

What you’ll need
  • 3+ years in Product Management or a closely related role (e.g., technical program management at a product-led company)
  • Strong technical product background—comfortable with APIs, integrations, and understanding how systems connect
  • Experience shipping in ambiguous, fast-moving environments where the playbook doesn't exist yet
  • Proven ability to work across functions through influence, not authority
  • Bias toward ownership and action—you'd rather make a call and course-correct than wait for clarity
  • Nice to have: Experience with AI-native products, agents, LLMs, or automation platforms including hands-on prompt/agent building
  • Background in healthcare, revenue cycle, or other legacy-system-heavy industries
  • Familiarity with voice AI or real-time orchestration systems
  • Portfolio or examples of shipped conversational experiences and the rationale behind key design decisions.
  • Familiarity with evaluation practices for agent quality.

Benefits

Comp & perks
  • Meaningful ownership in a fast-growing healthtech startup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementprompt engineeringAPIintegrationsagent buildingAI toolsevaluation practicesconversational experiencesreal-time orchestration systemsautomation platforms
Soft Skills
influenceownershipaction-orientedcross-functional collaborationadaptabilityproblem-solvingcustomer feedback integrationpattern identificationtradeoff managementquality assurance