Conversational Designer

Hello Patient

Conversational Designer enhancing AI interactions with patients at Hello Patient. Focusing on behavioral design and iterative improvements for effective communication.

Posted 4/17/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $120,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Shape how our AI agents communicate with patients
Iterate on and improve existing agent behaviors
Analyze real interaction data to identify drop-off points
Optimize conversations for containment rate
Write and test structured prompts that shape agent behavior

Requirements

What you’ll need

2+ years in a relevant role — conversation design, UX writing, prompt engineering, linguistics, behavioral research, or similar
Exceptional critical thinking and problem-solving skills
Strong ability to understand and model human behavior
Experience with structured thinking (prompts, logic, systems, or frameworks)
High curiosity and willingness to challenge assumptions
Preferred background in linguistics, psychology, philosophy, or a field that trained you to think rigorously about language and behavior
Experience with AI products, chatbots, LLMs, or prompt engineering
UX, conversation, or behavioral design experience
Comfortable in fast-paced, early-stage environments

Benefits

Comp & perks

Meaningful ownership in a fast-growing healthtech startup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

conversation designUX writingprompt engineeringbehavioral researchstructured thinkingAI productschatbotsLLMs

Soft Skills

critical thinkingproblem-solvingunderstanding human behaviorcuriositywillingness to challenge assumptions