Shipped 5–10 internal AI workflows that are in daily use across Hello Heart, not prototypes, not demos, real tools people rely on
Built agents, automations, and LLM-powered applications that measurably reduce cycle time, error rates, or manual effort in targeted workflows
Created reusable patterns and components that accelerate every subsequent build
Published an internal library of playbooks, templates, and working examples that other teams can learn from and extend
Partner with functional leaders to understand their highest-friction workflows. Identify where AI can make a material difference, not where it's theoretically possible, but where the ROI is obvious
Design and ship secure AI-powered workflows end-to-end. This means prompting, agent design, API integrations, workflow orchestration, and whatever else it takes to get a working solution into people's hands
Measure usage and impact. Kill what's not working. Double down on what is. Move from prototype to production-grade within weeks, not quarters
Document what works so it can be replicated. Build patterns, not one-offs. Train teams to use and extend what you've built

Requirements

5+ years of experience in applied AI, product engineering, workflow automation, or a technical ops/product ops role where you actually built things
Experience working with GTM teams across sales, marketing, CS
Experience working in highly regulated environments
Experience with change management or driving adoption of new internal tools
Hands-on proficiency with LLMs, agent frameworks, prompt engineering, and workflow automation platforms, you can build a working AI application end-to-end without waiting for an engineering team
Strong intuition for translating messy business problems into scoped, buildable solutions
Comfort working directly with senior leaders, you can run a discovery conversation with a VP and walk away with a clear use case
Python scripting, API integration, or light engineering skills beyond no-code platforms
Bias toward shipping over planning. You'd rather show a working prototype than a requirements doc
A portfolio of AI workflows, agents, or internal tools you've built and can walk us through (we'll ask for this)

Benefits

Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities
Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

applied AIworkflow automationLLMsagent frameworksprompt engineeringAPI integrationPython scriptingproduct engineeringchange managementinternal tools development

Soft Skills

problem-solvingcommunicationcollaborationleadershipadaptabilityintuitive thinkinguser trainingdocumentationstakeholder engagementbias toward action