Director, Client Strategy and Growth

Hello Heart

Director of Client Strategy and Growth at Hello Heart focusing on client retention and relationship building in healthcare. Leading strategies for driving growth and managing relationships with key clients.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesLead💰 $185,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Account Leadership: Collaboratively build the retention & expansion strategy for Hello Heart for your accounts along with our customer success, consultant relationships, and partnerships teams.
Relationship Management: Develop relationships with key client decision-makers and influencers to best position Hello Heart and their members for long-term success.
Revenue Retention & Renewals: Responsible for overall revenue retention year over year to 95% or better
Revenue Growth: Drive revenue growth through strategic client expansions, contract negotiations, and upsell opportunities
Market Analysis: Conduct thorough market and competitive analysis to identify opportunities and trends.
Industry Knowledge: Stay abreast of industry changes, regulatory updates, and emerging trends within the health plan landscape; bring market feedback to the Hello Heart team to improve product/market fit.

Requirements

What you’ll need

Master of Business Administration (MBA) required
3+ years of management / strategy consultant experience required, with 1+ year at the engagement manager, project leader, or manager level
5+ years of experience in healthcare, digital health, population health, or equivalent industry
Experience in growth-stage / start-up companies strongly preferred
A demonstrated track record of account retention & expansion success
Strong relationship development and organization navigation skills including experience identifying and engaging key decision partners with success.
Strong negotiation skills with a proven ability to overcome objections and achieve a win-win deal.
Attention to detail in everything from relationship strategy to tailoring the pitch through to contract negotiations.
GenAI-fluent, specifically for building client facing materials, summarizing account details, and synthesizing research
Ability to travel (approximately 30~50%)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hello Heart Website LinkedIn All Job Openings 51 - 200 employees Founded 2013 🧘 Wellness ⚕️ Healthcare Insurance Wellness
Healthcare Insurance Hello Heart is a healthcare technology company offering a mobile app to help individuals track and improve their heart health. The app provides real-time tips, allows users to track their blood pressure, and offers personalized insights to help users manage their heart health more effectively. Hello Heart also partners with businesses, health plans, and labor unions to provide these tools to their employees and members, demonstrating a significant impact on heart health outcomes through personalized and data-driven approaches. Privacy and security of health data are prioritized, ensuring members' health information is protected. Director, Client Strategy and Growth Job not on LinkedIn 🔥 43 minutes ago 🇺🇸 United States – Remote 💵 $185k - $210k / year ⏰ Full Time 🔴 Lead 📈 Growth Marketing Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Account Leadership: Collaboratively build the retention & expansion strategy for Hello Heart for your accounts along with our customer success, consultant relationships, and partnerships teams.
Relationship Management: Develop relationships with key client decision-makers and influencers to best position Hello Heart and their members for long-term success.
Revenue Retention & Renewals: Responsible for overall revenue retention year over year to 95% or better
Revenue Growth: Drive revenue growth through strategic client expansions, contract negotiations, and upsell opportunities
Market Analysis: Conduct thorough market and competitive analysis to identify opportunities and trends.
Industry Knowledge: Stay abreast of industry changes, regulatory updates, and emerging trends within the health plan landscape; bring market feedback to the Hello Heart team to improve product/market fit. 🎯 Requirements
Master of Business Administration (MBA) required
3+ years of management / strategy consultant experience required, with 1+ year at the engagement manager, project leader, or manager level
5+ years of experience in healthcare, digital health, population health, or equivalent industry
Experience in growth-stage / start-up companies strongly preferred
A demonstrated track record of account retention & expansion success
Strong relationship development and organization navigation skills including experience identifying and engaging key decision partners with success.
Strong negotiation skills with a proven ability to overcome objections and achieve a win-win deal.
Attention to detail in everything from relationship strategy to tailoring the pitch through to contract negotiations.
GenAI-fluent, specifically for building client facing materials, summarizing account details, and synthesizing research
Ability to travel (approximately 30~50%) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Travel Agent – Flexible Schedule, Long-Term Growth Potential 🔥 7 hours ago TK Travel and Events 1 - 10 Website LinkedIn All Job Openings Remote Travel Agent assisting clients with researching, planning, and booking vacations and travel experiences. Ideal for motivated individuals seeking long-term growth in the travel industry. 🇺🇸 United States – Remote 💵 $43k - $75k / year ⏰ Full Time 🟠 Senior 🔴 Lead 📈 Growth Marketing Sales Manager – Large Enterprise, Growth 🕒 Yesterday Stripe 1001 - 5000 💳 Fintech 🛍️ eCommerce 🤝 B2B Website LinkedIn All Job Openings Sales Manager driving growth for Stripe's enterprise solutions. Leading a high-performing sales team in a dynamic technology environment. 🇺🇸 United States – Remote 💰 Venture Round on 2021-05 ⏰ Full Time 🟠 Senior 🔴 Lead 📈 Growth Marketing 🦅 H1B Visa Sponsor VP, Digital Engagement – Growth 🕒 Yesterday SugarCRM 501 - 1000 ☁️ SaaS 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Vice President of Digital Engagement driving B2B digital growth and marketing strategies for SugarAI. Overseeing global teams and ensuring data-driven digital performance aligned with revenue outcomes. 🇺🇸 United States – Remote 💵 $205k - $262.5k / year 💰 Private Equity Round on 2018-08 ⏰ Full Time 🔴 Lead 📈 Growth Marketing 🦅 H1B Visa Sponsor Director, Digital Commerce – Growth 🕒 Yesterday Arcaea 11 - 50 💄 Beauty 🧬 Biotechnology Website LinkedIn All Job Openings Director, Growth Marketing optimizing digital channels and driving revenue growth at Future Society. Leading website management, media campaigns, and analytics for a beauty and personal care brand. 🇺🇸 United States – Remote 💵 $150k - $185k / year 💰 $78M Series A on 2021-10 ⏰ Full Time 🔴 Lead 📈 Growth Marketing 🦅 H1B Visa Sponsor SVP, Growth 🕒 Yesterday Worldly 51 - 200 🏢 Enterprise 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings SVP of Growth leading customer success and account management at Worldly, a global impact intelligence platform. Driving growth strategy and organizational performance for post-sale revenue. 🇺🇸 United States – Remote 💵 $248k - $288k / year ⏰ Full Time 🔴 Lead 📈 Growth Marketing View More Growth Marketing Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

account retentionaccount expansioncontract negotiationsmarket analysisstrategic client expansionsrevenue growthhealthcaredigital healthpopulation healthGenAI

Soft Skills

relationship developmentorganizational navigationnegotiationattention to detail

Certifications

Master of Business Administration (MBA)