Manager, Quality – Manufacturing
Hello Heart
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
SeniorLead
About the role
- Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation
- Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones
- Create and maintain quality control plans across IQC, IPQC, and OQC processes
- Define and implement manufacturing process controls, test requirements, and build validation plan
- Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies
- Drive corrective and preventive actions and verify long-term effectiveness
- Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health
- Monitor yields, reduce defects, and drive continuous improvement across production lines
- Assess supplier capability and lead onsite production reviews and factory evaluations
- Define incoming inspection criteria, sampling plans, and supplier quality alignment
- Maintain detailed build documentation, quality dashboards, and audit reports
Requirements
- 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline
- Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes
- Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma
- Proven experience leading root cause analysis and driving corrective actions
- Experience working with contract manufacturers and suppliers, preferably in Asia
- Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data
- Experience supporting NPI builds and high-volume product ramp is preferred
- Familiarity with reliability testing and environmental qualification is preferred
- Knowledge of hardware system integration spanning mechanical and electrical components is preferred
- Experience with DOE, process optimization, or Lean Manufacturing is preferred
- Mandarin language proficiency is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality engineeringmanufacturing engineeringroot cause analysiscorrective actionscapability studiesSPCLean Manufacturinghardware manufacturing processesreliability testingenvironmental qualification
Soft skills
analytical skillscommunicationleadership
Certifications
ISO 9001ISO 13485Six Sigma