Hello Heart

Director, Global Supply and Demand Planning

Hello Heart

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $170,000 - $190,000 per year

Job Level

Lead

Tech Stack

ERP

About the role

  • Own the 12 to 24 month rolling demand forecast and drive alignment through the S&OP process
  • Translate demand signals into capacity, production, and procurement plans across global suppliers
  • Manage performance based volume allocation to balance quality, capacity, and business priorities
  • Define and lead inventory strategy including safety stock, reorder points, and buffer planning
  • Oversee MRP execution to ensure component readiness and continuity of supply
  • Conduct scenario planning and risk mitigation to address demand variability, supply constraints, or market changes
  • Coordinate with manufacturing partners and contractors to validate build readiness and execution against plan
  • Align supply plans with logistics and fulfillment strategies to support global availability
  • Lead cross functional planning alignment with Sales, Finance, Operations, and Engineering
  • Build dashboards and manage KPIs across forecasting accuracy, supply adherence, inventory health, and supplier performance

Requirements

  • 12+ years of supply chain, demand planning, or operations leadership experience
  • Strong global manufacturing and supplier management experience
  • Expertise in S&OP and IBP processes and forecasting methodologies
  • Proficiency with ERP, MRP, APS, and BI or analytics tools
  • Strong analytical skills supported by clear written and verbal communication
  • Experience with planning systems, performance based supplier allocation, and hardware manufacturing environments is preferred
  • APICS CPIM or CSCP certification is preferred

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
demand forecastingcapacity planningproduction planningprocurement planninginventory strategyMRP executionscenario planningrisk mitigationsupply chain managementperformance-based volume allocation
Soft skills
analytical skillscommunication skillscross-functional collaborationleadershipalignment
Certifications
APICS CPIMAPICS CSCP