Hello Alice

Events

• Lead all day-of coordination including venue setup, AV management, registration, and real-time troubleshooting to ensure smooth event operations.
• Manage speaker logistics during events: pre-event briefings, technical checks, timing, and seamless transitions between sessions.
• Facilitate on-stage event activations including panels, workshops, accelerator sessions, and other program components as defined by the event agenda.
• Moderate Q&A sessions, manage audience dynamics, and maintain event flow to maximize participant engagement and value.
• Anticipate and resolve unexpected challenges quickly, making on-the-spot decisions to protect event quality and participant experience.
• Ensure all attendees have positive, actionable experiences through proactive engagement and responsive support throughout the event.
• Collaborate with Program Managers and the Marketing team on pre-event logistics, material preparation, run-of-show development, and participant communications.
• Coordinate with external vendors, venue staff, and service providers to confirm logistics and surface and resolve issues before they become day-of problems.
• Participate in pre-event planning conversations to ensure full understanding of the strategic goals, audience profile, and partner expectations for each event.
• Manage tasks, timelines, and communications through Hello Alice's project systems (Jira, Confluence, Slack) to maintain visibility across the team.
• Conduct post-event feedback collection and compile participant insights and engagement data.
• Contribute to event debrief conversations with observations on what worked, what didn't, and recommendations for future execution.

Tour Event Coordinator