Airfreight Director – Multimodal, Air

Hellmann Worldwide Logistics

Airfreight multimodal director growing Hellmann’s Americas logistics portfolio. Driving pricing, customer retention, profitability, and service delivery across regional supply chains.

Posted 8/5/2026full-timeMiami • California, Florida • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in airfreight multimodal product strategy, customer relationship management, and operational performance. Proven ability to lead cross-functional teams, optimize pricing strategies, and enhance customer experience while ensuring regulatory compliance.

Highest-signal resume keywords

Airfreight Multimodal ExperienceProject Management ExpertiseCustomer Relationship ManagementFinancial AcumenLeadership Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Multimodal PricingOperational PerformanceRegulatory ComplianceProduct Strategy ExecutionSchedule DesignRate Card MaintenanceProblem IdentificationNegotiation SkillsDecision-MakingCustomer Profitability

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer-FocusedResults-OrientedAdaptability

Industry Keywords

LogisticsSupply ChainTransportationCustomer Business ReviewsSales SupportHigh-Performance CultureStakeholder InfluenceGrowth MindsetService Delivery ExcellenceCross-Functional Collaboration

About the role

Key responsibilities & impact

Execute global airfreight multimodal product strategy across the Americas
Collaborate with internal teams to continuously optimize airfreight multimodal products
Define spot and RFQ multimodal pricing
Design and maintain schedules and rate cards
Coordinate and present product updates to Sales
Support Sales in acquiring and retaining customers by attending online and in-person customer meetings
Serve as the airfreight multimodal product subject matter expert for the Americas
Act as the regional escalation point for internal and external product issues
Drive initiatives that improve customer experience and retention
Maintain professional relationships with existing customers and participate in regular customer business reviews
Ensure customer and airfreight multimodal product profitability
Define succession, recruiting, and personnel development needs and coordinate with HR
Collaborate cross-functionally with Sales, Operations & Procurement, Pricing, and other stakeholders
Ensure service delivery excellence, regulatory compliance, operational performance, and adherence to agreed transit times

Requirements

What you’ll need

Bachelor’s degree in Business, Logistics and Supply Chain, Transportation, or an associated field, or equivalent combination of education and work experience
+10 years of airfreight and multimodal experience
Growth mindset
Excellent interpersonal and communication skills
Customer-focused and results-oriented
Project management expertise with a proven track record of timely delivery
Highly developed problem identification and solving skills
Decision-making and proven negotiation skills with ability to influence key stakeholders
Demonstrable leadership experience and ability to instill a high-performance culture
Financial acumen and understanding of business drivers and calculations
Adaptability and flexibility in a high-pressure environment
Ability to perform frequent standing and walking, extended sitting, computer and phone use, and close-up/computer-screen-distance vision

Benefits

Comp & perks

Inclusion and social diversity are firmly anchored values in the corporate culture
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions