Helium SEO

Account Manager

• Manage customer relationships and projects for your assigned client accounts
• Proactively manage client campaigns, organizing internal and external resources to achieve superior results for customers
• Give customers a great experience through the entire course of their campaign
• Create professional and accurate monthly reports for clients
• Conduct regular calls with your clients
• Liaison between your clients and the team of SEO, SEM, & CRO engineers

Marketing Account Manager

Project Manager

• Proactively manage client campaign timelines, coordinate tasks, and communicate status updates with team members to achieve superior results for clients within project deadlines
• Must be able to manage workflow on a daily basis using the project management system, ClickUp, to assign tasks to team members and assist in schedule management
• Ensure all team members are aligned on project requirements, scopes, proposed timing, objectives, and action plans
• Ensure clients’ needs are met as projects evolve (emphasis on clear & professional communication)
• Timeline Management: Efficiently oversees project schedules, ensuring milestones are met and deliverables are completed on time.
• Internal Communication: Facilitate clear, effective communication among team members to maintain project momentum and address challenges promptly.
• Client Success Reporting: Create and share progress reports regularly, highlighting project achievements and successes to keep clients informed and satisfied.
• Issue Resolution: Proactively identify and tactfully address any project-related issues, maintaining professionalism and a solutions-oriented approach at all times.
• Quality Assurance: Ensure all project outcomes meet or exceed our high standards, contributing to our reputation for excellence.

Performance Marketing

• Build and manage paid advertising campaigns for multiple clients ranging from $k-$10k+/mo in ad spend across various industries.
• Develop growth strategies for clients and execute around measurable KPIs.
• Monitor and analyze performance data and report results effectively to the team.
• Create client-facing presentations, as needed, to report on strategy, testing, performance, and insights.
• Proactively perform keyword research, A/B ad copy testing, competitor analysis, test target audiences and bid strategies.
• Participate in creative discussions around strategies and tactics that drive results with a team of Ad Specialists.

Marketing Account Manager

Project Manager

Paid Search Specialist – Google Ads, Meta