E-commerce Performance Operator / Manager

Helios & Partners

E-commerce Performance Operator managing digital storefront and growth marketing performance. Driving customer acquisition and optimizing operational efficiency in a remote environment.

Posted 8/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing performance marketing and e-commerce operations, particularly within the Shopify ecosystem. Proficient in data analysis, A/B testing, and optimizing customer journeys to drive growth and profitability.

Highest-signal resume keywords

Performance Marketing ManagementShopify ExpertiseAnalytical MasteryA/B Testing MethodologiesAd Platform Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MarketingE-Commerce OperationsData AnalysisA/B TestingConversion Rate OptimizationCustomer Journey OptimizationLanding Page DevelopmentInventory ManagementUnit Economics AnalysisPerformance Dashboard Creation

Soft Skills

Highly OrganizedSelf-StarterGrowth MindsetExecution Focus

Tools & Technologies

ShopifyMeta Ads ManagerGoogle AdsKlaviyoRebuyGorgiasRechargeTriple WhaleNorthbeamGA4

Industry Keywords

Direct-to-ConsumerMarketing Efficiency RatioCustomer Acquisition CostLifetime ValueAverage Order Value

About the role

Key responsibilities & impact

Oversee and optimize paid acquisition channels (Meta, Google Search/Shopping, TikTok, Direct Mail, etc.) directly or alongside external agency partners.
Manage daily/weekly performance targets against ROAS, MER (Marketing Efficiency Ratio), CAC, and LTV.
Design, execute, and iterate creative testing frameworks in collaboration with designers and content creators.
Continually audit and optimize the customer journey on Shopify (landing pages, PDPs, checkout, and upsell flows).
Launch A/B tests on site copy, offer structures, design, and page speed to increase Conversion Rate (CVR) and Average Order Value (AOV).
Build custom landing pages using builders like Rebuy, Unbounce, or Replo to support specific campaigns or offers.
Monitor inventory velocity, product margins, and stock levels to ensure advertising spend aligns with supply chain reality.
Partner with fulfillment/logistics to track shipping times, landed costs, and customer delivery satisfaction.
Maintain rigorous oversight of unit economics, contribution margins, and platform/app fees.
Build and maintain real-time performance dashboards (using Triple Whale, Northbeam, GA4, or BI tools).
Deliver weekly and monthly performance summaries highlighting wins, test results, bottlenecks, and action items for management.

Requirements

What you’ll need

3+ years of hands-on experience managing performance marketing and e-commerce operations for a Direct-to-Consumer (DTC) brand.
Shopify Expertise: Deep familiarity with Shopify ecosystem, apps (Klaviyo, Rebuy, Gorgias, Recharge, etc.), and landing page builders.
Analytical Mastery: Ability to crunch numbers, interpret attribution models, and turn raw data into profitable operational decisions.
Growth Mindset: Strong understanding of ad platforms (Meta Ads Manager, Google Ads), attribution tools, and A/B testing methodologies.
Execution Focus: Highly organized self-starter who thrives in fast-paced environments and can juggle high-level strategy with day-to-day execution.

Benefits

Comp & perks

Flexible work arrangements