Helenoftroy collections

Vendor Compliance Analyst

Helenoftroy collections

full-time

Posted on:

Location Type: Hybrid

Location: El Paso • Texas • United States

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Tech Stack

Oracle

About the role

  • Acts as an internal coordinator with internal teams to design/test/implement Oracle solutions for OM, OTM, and WM systems
  • Review and interpret customer scorecards and chargeback data
  • Day-to-day troubleshooting of system issues
  • Testing, documentation, user training
  • Summarize the requirements for the appropriate departments
  • Review non-standard requirements for compliance
  • Request a waiver for any requirements that cannot be complied to
  • Submit a ticket to IT for special setups
  • Test new setups and approve
  • Communicate updates to internal parties and customers
  • Review weekly non-compliance charges from accounts receivable
  • Validate/Code the charges
  • Collaborate with the team to provide supporting documentation for denials
  • Review trends by customer or type of charge

Requirements

  • High school diploma or general equivalency diploma
  • 3+ years of experience in a similar role
  • 3+ years of customer service experience
  • Authorized to work in the United States on a full-time basis
  • Strong understanding and comfort level with EDI components
  • Requires knowledge of all logistic functions
  • Strong PC skills required, including Microsoft Office
  • Typing WPM 60 words per minute
  • Specialized area knowledge in training & development, accounts payable, invoicing, and managerial & financial reporting
  • Warehouse knowledge with shipping/receiving, bar code scanning, Bill of Lading, and invoicing
Benefits
  • Salary + Bonus
  • Healthcare
  • Dental
  • Vision
  • Paid Holidays
  • Paid Parental Leave
  • 401(k) with company match
  • Basic Life Insurance
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Paid Time Off (PTO)
  • Paid Charitable (volunteer) Leave
  • Educational Assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Oracle solutionsEDI componentslogistic functionswarehouse knowledgeshipping/receivingbar code scanningBill of Ladinginvoicingmanagerial reportingfinancial reporting
Soft Skills
customer servicecommunicationtroubleshootingcollaborationdocumentationuser trainingrequirement summarizationcompliance reviewproblem-solvingdata interpretation
Certifications
high school diplomageneral equivalency diploma