Helcim

Inbound Sales Specialist, 2 Positions

Helcim

full-time

Posted on:

Location Type: Hybrid

Location: Calgary • Canada

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About the role

  • Identify and interact with new merchants through an array of channels (web, phone, chat, in-person) to help them understand what we do, how we can help, and recruit them to and/or enhance adoption of our service.
  • Cultivate a deep understanding of Helcim, our payments services and tools (and how they fit into the wider payments market), and the problems our merchants are trying to solve - and show them how we can help solve those problems.
  • Get results - drive growth in both new sign ups and look for way to improve our sales outreach.
  • Be an ambassador -> connect with and understand them, act in their best interests, follow-up on time, answer questions completely, set expectations and live up to them.
  • Set up sales calls/meetings to demo and explain our service and platform to prospective merchants.
  • Guide merchants through our sign up process and help resolve queries about our Fees, Terms of Service, Acceptable Use Policy, etc.
  • Conduct cost comparisons for new prospects.
  • Work with Success, Support, Marketing, Partnerships, Product and Dev teams to continually evolve sales and signup processes to drive strong results in inbound and outbound new merchant sign ups and product adoption.

Requirements

  • Has previous experience in SaaS, technology or financial services sales is an asset.
  • Excellent written and verbal communication skills
  • A strong time-management and organizational skills
  • Is proficient with G Suite (Gmail, GDocs, GSheets, etc)
  • Intuitive, self-motivated and positive
  • Has past experience in a technical customer service position and sales is an asset
Benefits
  • Health and dental benefits: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more. All of these benefits come into effect on Day 1 of employment!
  • Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).
  • Maternity and Parental Leave: To help launch our team members into this phase of family life we have some additional benefits in place including salary top for the birthing parents and a bonding break for non-birthing parents.
  • Stock Options: Stock options enable our team to purchase Helcim shares at a future date at a specified price. Every team member, not just people leaders and executives receive equity (aka ownership in the company).
  • Vacation Time: All team members get paid vacation time and a company break in December so they can recharge when they need it.
  • Flexible work location: Work and life happens at different times and places. This is why our team enjoys the flexibility of hybrid work and flexibility around hours of work, so we can all do our best work. Our hybrid work schedule offers flexibility to work from home on Tuesdays and Thursdays. Furthermore, our core hours give team members flexibility to manage other parts of their lives.
  • Training: Helcim will cover 50% of the applicable training costs of up to $500 per year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
excellent written communicationexcellent verbal communicationtime managementorganizational skillsself-motivatedpositive attitude