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E-Commerce Manager – All Genders
HEIMPLANETE-Commerce Manager responsible for digital customer experience optimization for Heimplanet, a growing outdoor products brand. Managing online shop operations and collaborating with marketing teams.
About the role
Key responsibilities & impact- Planning, designing and optimizing the digital customer experience in the online store with consideration of marketing objectives
- Operational management of the online store
- This includes product and master data maintenance, creation of landing pages, order monitoring and processing, and inventory overview
- Identification and implementation of relevant trends, tools and technologies in e-commerce
- Analysis of performance data (e.g. traffic, conversion, AOV, retention) and preparation of monthly reports as a basis for data-driven decisions
- Collaboration with Marketing, Social Media and Product Development to effectively execute campaigns, launches and seasonal themes digitally
- Regular coordination with Customer Support to continuously improve the customer experience
Requirements
What you’ll need- Initial experience in e-commerce, online shop management or digital marketing
- Basic understanding of digital commerce trends and enthusiasm for outdoor products
- Experience creating content for digital channels with an understanding of SEO (copy, images, videos, product descriptions)
- Basic HTML knowledge is a plus
- Confident use of shop systems (e.g. Shopify) and experience with inventory/ERP systems (e.g. JTL‑WaWi)
- Experience with marketing and analytics tools (e.g. Google Analytics, Google Merchant Center, Admetrics)
- A creative eye and an understanding of visual branding and UX in the shop
- Excellent organizational skills and strong communication abilities
- Very good written and spoken German and English
Benefits
Comp & perks- A creative and collaborative working environment
- The opportunity to actively shape the public presence of a growing brand
- Plenty of creative freedom and the ability to implement your own ideas
- Flexible working hours and the option for hybrid work
- Competitive salary and benefits
- Flexible work: flexible hours and home-office days
- Modern equipment: laptop for remote work and an ergonomic workstation
- Physical activity support: bike leasing and Urban Sports Club
- Heimplanet equipment: team discount and the option to borrow equipment
- Team spirit: regular team events and an open, collaborative company culture
- Personal development: training opportunities and room for your own ideas
- Sustainability: commitment to eco-friendly products and practices
- Prime location: office/showroom in the heart of Hamburg’s HafenCity, including a great coffee machine
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
e-commerceonline shop managementdigital marketingSEOHTMLshop systemsinventory systemsmarketing toolsanalytics toolsvisual branding
Soft Skills
organizational skillscommunication abilitiescreativitycollaboration