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Heidi Health

Senior Fullstack Engineer

Heidi Health

Fullstack Forward Deployed Engineer providing technical onboarding and custom solutions for enterprise health systems. Collaborating with product teams to develop tools and workflows for better patient care.

Posted 5/18/2026full-timeMelbourne • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies
JavaScriptPythonSQL

About the role

Key responsibilities & impact
  • Own end-to-end technical onboarding for enterprise customers — EMR integrations, SSO, SCIM provisioning, data pipelines, and security configuration.
  • Work directly with clinical and operational stakeholders to design and build custom workflows that fit how care is actually delivered. This means writing code, not just writing specs.
  • Be the escalation point for complex technical issues — diagnosing problems across the stack, coordinating with engineering, and closing the loop with the customer.
  • Build tooling, scripts, and automation that make deployments faster, more reliable, and easier to scale.
  • Translate what you see in the field into clear, actionable signal for Product and Engineering — you're closest to the customer, so your input matters most.
  • Leave every customer more capable than you found them. Document, train, and build internal knowledge so customers can operate independently.

Requirements

What you’ll need
  • 4+ years in a forward deploy, implementation engineering, or customer-facing technical role — ideally in SaaS, healthtech, or enterprise software.
  • You write code. Python, JS, SQL — whatever gets the job done.
  • Strong working knowledge of integration protocols: REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
  • Comfortable owning ambiguous, high-stakes problems end-to-end without a playbook.
  • Sharp communicator — you can explain a complex integration failure to a CTO and a head nurse in the same breath.
  • Experience working embedded with enterprise customers or health systems is a strong plus.

Benefits

Comp & perks
  • Flexible hybrid working environment, with 3 days in the office.
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!

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Hard Skills & Tools
PythonJavaScriptSQLEMR integrationsSSOSCIM provisioningREST APIsSAMLOIDCFHIR
Soft Skills
communicationproblem-solvingcustomer-facingdocumentationtrainingcollaborationadaptabilitystakeholder engagementtechnical escalationworkflow design