Clinical Associate – Growth

Heidi Health

Clinical Associate supporting clinicians with onboarding experiences and product insights at health tech startup. Collaborating with teams to enhance user experience and clinical workflows.

Posted 4/27/2026part-timeMelbourne • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Offer peer-to-peer onboarding support to new clinician users, providing practical, clinician-to-clinician guidance on using Heidi in real workflows (e.g., product features, patient consent processes, optimal clinical setup). **This is not a sales role.**
Collect and synthesise new-user insights, transforming qualitative feedback into actionable recommendations for Product, Lifecycle, GTM, and Product Marketing teams.
Provide clinical expertise across the GTM function, supporting customer conversations, validating clinical claims and strengthening commercial materials with credible medical input.
Contribute to clinical product development and validation, helping ensure clinical accuracy, safety, and usability.
Support miscellaneous clinical initiatives such as research activities, presentations, pilot program support, strategic advisory input, or clinical content review.
Participate in periodic internal strategy discussions and provide timely feedback aligned with the collaborative expectations seen in contractor working arrangements.

Requirements

What you’ll need

Medical qualification and active registration (required).
Clinical experience with the ability to credibly support peers and speak to real-world clinical workflows.
Familiarity with Heidi’s platform or strong enthusiasm to learn it deeply (highly preferred).
Comfort navigating customer engagement, messaging refinement and clinical support functions (clinical insight generation & reporting, safety considerations, clinician-centric design).
Excellent communication skills, especially in clinician-to-clinician support contexts.
Ability to work part-time with flexible hours that fit around existing clinical practice.
A mindset aligned with Heidi’s operating principles: building safely, owning your practice, moving fast but staying steady, and making others better.

Benefits

Comp & perks

Flexible Remote and/or hybrid working environment, with options to work from your local regional hub.
Learn from some of the best go-to-market/ growth operators, clinical innovators, engineers and creatives. You’ll be joining a diverse team.
The rare chance to create a global impact as you immerse yourself in one of the world’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career, with opportunities to transition to a full time role.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical expertiseclinical product developmentclinical validationpatient consent processesclinical content reviewresearch activitiesmessaging refinementclinical insight generationsafety considerationsclinician-centric design

Soft Skills

communication skillspeer-to-peer supportcollaborationfeedback provisionstrategic advisory inputflexibilityownershipmindset alignmentproblem-solvingadaptability

Certifications

medical qualificationactive registration