Heidi Health

Accounts Receivable Analyst

Heidi Health

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Manage day-to-day Accounts Receivable operations for the US and Canada regions, including invoicing, collections, cash application, dispute resolution, and customer account reconciliations.
  • Ensure accurate and timely billing by verifying all supporting documentation and collaborating with internal teams to resolve discrepancies promptly.
  • Serve as a responsive point of contact for customer billing inquiries, providing clear, professional, and timely support to US /CA clients.
  • Maintain AR sub-ledgers by tracking payments, investigating variances, and identifying unapplied cash or adjustments requiring resolution.
  • Contribute to month-end close activities, including reconciliations, journal entries, and AR reporting deliverables.
  • Support audit and compliance requests by organizing and maintaining proper documentation and records.
  • Help drive process improvement and automation initiatives to help scale AR operations as Heidi continues to grow

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Minimum 3 years of experience in Accounts Receivable, preferably within a technology or SaaS environment.
  • Strong analytical skills and keen attention to detail, with the ability to interpret data and identify process improvement opportunities.
  • Excellent written and verbal communication skills, with confidence engaging both internal teams and external customers across different time zones.
  • Proven ability to thrive in a dynamic, fast-paced environment while managing multiple priorities and deadlines.
  • Demonstrated ability to resolve billing issues and streamline receivables processes.
  • Willingness and ability to work a night shift schedule aligned with PST/PDT business hours to support US & Canada operations.
Benefits
  • Flexible hybrid working environment
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts Receivableinvoicingcollectionscash applicationdispute resolutioncustomer account reconciliationsmonth-end closejournal entriesAR reportingprocess improvement
Soft Skills
analytical skillsattention to detailwritten communicationverbal communicationengagementability to manage multiple prioritiesability to thrive in dynamic environmentproblem-solvingcollaborationcustomer service
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in related field