Heidi Health

Head of Product Design

Heidi Health

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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Job Level

Lead

About the role

  • Lead product design: Guide the end to end design process across Heidi’s products, ensuring every experience is intuitive and elegant.
  • Set design vision: Define and communicate a clear, unified design direction that aligns product and brand, balancing pace with precision.
  • Mentor and grow the team: Build and nurture a high performing team of product and brand designers who thrive on clarity, autonomy, and continuous improvement.
  • Lead by example: Set the tone for design quality through your own hands on contribution, feedback, and detail orientation.
  • Collaborate with the Head of Brand: Partner to align Heidi’s visual and experiential identity across every touchpoint, from the interface to the story we tell.
  • Build scalable systems: Oversee and evolve Heidi’s design system to drive consistency, accessibility, and speed without sacrificing craft.
  • Champion quality: Raise the bar for design excellence through critique, feedback, and hands on involvement, ensuring every detail reflects care, confidence, and precision.
  • Partner across disciplines: Work closely with engineering, product, and clinical teams to turn complex ideas into clear, human centered solutions that scale globally.
  • Advocate for users: Bring the voice of clinicians and patients into every decision, ensuring trust, empathy, and effectiveness guide our design choices.

Requirements

  • 8+ years of experience in product design, including 3+ years leading high-performing design teams in product led environments.
  • Proven success designing complex digital products, ideally within SaaS, healthtech, or other high trust domains.
  • A portfolio that demonstrates exceptional product thinking, strong systems design, and world class craft.
  • Experience collaborating closely with brand or marketing teams to create cohesive product and brand experiences.
  • Deep understanding of design systems, accessibility, and inclusive design principles.
  • Clear, persuasive communication and storytelling skills - you can align, inspire, and influence across disciplines.
  • Strong technical awareness and partnership skills - you understand how great design gets built and how to bring it to life.
  • A bias for clarity, pace, and ownership - you care deeply about the work, the team, and the details that make great products feel effortless.
Benefits
  • Flexible hybrid working environment, with 3 days in the office.
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designdesign systemsaccessibilityinclusive designdigital product designsystems designSaaShealthtechdesign critiqueportfolio development
Soft Skills
mentoringcommunicationstorytellingcollaborationleadershipattention to detailempathyinfluenceclarityownership