Product Manager – Apps
Heidi Health
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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Tech Stack
About the role
- Own product strategy and roadmap for Heidi's mobile & desktop app, aligning cross-functional teams around a shared vision
- Obsess over clinician workflows - understand not just what they say they want, but what would actually transform their day when they're using the product dozens of times
- Ship meaningful features by working closely with engineering, design, data and operations to launch them - knowing that at scale, small improvements affect hundreds of thousands of sessions
- Work across pods and functions - from Engineering to Sales to Customer Success to other PMs - breaking down silos to deliver value
- Set clear goals and metrics for quality, reliability, and user satisfaction, then be held accountable to achieving them
- Navigate the tension between consumer-grade expectations (simplicity, speed, delight) and enterprise requirements (customisation, compliance, control)
- Build deep understanding of clinical documentation workflows across specialties and geographies, designing for genuine universality
- Sweat the details that separate good software from beloved software - you'll spend hours on interactions most PMs would gloss over
Requirements
- 5+ years PM experience shipping consumer-grade products at serious scale - though we care more about what you've built than years on the clock
- A romantic streak about software - you believe products should be beautiful, not just functional, and that great design can transform someone's day
- Consumer product sensibility - you know the difference between enterprise software and consumer-grade experiences, and you've shipped the latter even in B2B contexts
- Systems thinking that spans product, technical, and people - you see bottlenecks others miss and opportunities where others see constraints
- The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)
- Self-directed learning habits - you're already experimenting with the AI tools that will be mainstream next year
- Work ON the business, not IN it - you set vision for your domain and connect it to company strategy, not just groom backlogs
- Data fluency - you run your own queries, generate your own insights, and make decisions based on evidence
- Technical depth to meaningfully contribute to architecture discussions and push back when needed
- Communication skills that work equally well with engineers, executives, and clinicians
- Context-switching abilities - startup speed when exploring, enterprise thoroughness when shipping at scale
- Track record of shipping products with measurable impact on real humans, especially products used at high frequency where quality compounds
- Experience with products where small details matter enormously - you've sweated microinteractions that 99% of PMs would ignore
Benefits
- Flexible hybrid working environment, with 3 days in the office.
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product strategyroadmap developmentdata fluencyarchitecture discussionsconsumer-grade product developmentB2B product experiencemetrics settinguser satisfaction measurementclinical documentation workflowsAI tools experimentation
Soft Skills
systems thinkingcommunication skillsself-directed learningcontext-switchingtactful disagreementdetail-orientedcross-functional collaborationvision settingaccountabilityuser empathy