Heidi Health

Finance Operations Manager

Heidi Health

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Tech Stack

ERP

About the role

  • Own the end-to-end finance systems landscape including Campfire (ERP), Stripe, payroll, expenses, CRM integrations, reporting and automation layers.
  • Design and continuously improve core processes including order-to-cash, revenue, payroll, AP, expenses, close and reporting.
  • Replace manual work, spreadsheets and fragile workflows with automated, well-controlled, well-documented processes while building standardised, global ways of working that operate cleanly across entities, currencies and regions.
  • Lead cross-functional transformation programs across Finance, Data People, RevOps, Product and Engineering.
  • Proactively identify risk, inefficiency and system fragility before it becomes a problem.
  • Identify and deploy automation and AI-enabled solutions (including Claude) to increase speed, accuracy and leverage across Finance.

Requirements

  • Proven experience owning or leading finance operations, systems or transformation in a fast-growing tech, SaaS or complex global business.
  • Deep understanding of how finance data flows end-to-end, from customer and employee activity through to the GL and reporting.
  • Experience implementing or running ERP, billing, payroll and finance platforms in multi-entity environments.
  • A track record of process redesign, automation and control in high-growth, high-change settings.
  • Strong communication and stakeholder management, able to influence teams across the business.
  • Comfortable operating in ambiguity and building structure where none exists.
  • Nice to haves:
  • Experience with Stripe and subscription or usage-based billing.
  • Exposure to data platforms, analytics or AI-enabled finance tooling.
Benefits
  • Flexible hybrid working environment, with 3 days in the office.
  • Additional paid day off for your birthday and wellness days
  • Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading health-tech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
finance operationsERPautomationprocess redesignbillingpayrollfinance platformsdata analyticsAI-enabled solutionsreporting
Soft Skills
communicationstakeholder managementinfluencingproblem identificationoperating in ambiguitycross-functional leadershiprisk managementefficiency improvementprocess documentationglobal standardization