Product Manager/Senior Product Manager, Growth
Heidi Health
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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Job Level
About the role
- You'll join our Product Growth team to help build the mechanics that turn Heidi users into Heidi advocates.
- Growth at Heidi isn’t about metric hacks or dark patterns. It’s about deeply understanding why users love Heidi and protecting and strengthening that at every touchpoint.
- You’ll work on some of the most important problems in the business. Every improvement you ship compounds across our entire user base.
- You'll get reps across the full funnel — from distribution and virality to activation and monetisation — while developing the analytical rigour and product intuition that defines great PMs.
- Define the approach and strategy for your pod (Distribution, Engagement, Monetisation, or First Time Experience).
- Develop a clear understanding of Heidi’s future state and identify the obstacles between today and making that vision a reality.
- Partner closely with Product, Design, and Engineering to ship quickly and measure rigorously.
- Analyse user behaviour to uncover friction points and opportunities across the user journey.
- Run experiments to improve key metrics such as signup conversion, week two retention, feature adoption, and self serve revenue.
- Evangelise your work by sharing customer stories, building dashboards, and helping your team understand the impact of what you are building.
Requirements
- Comfort with ambiguity. You do not follow playbooks. You form considered hypotheses through deep thinking and have the conviction to see them through.
- Excellent design thinking. You know what a great product looks like and appreciate how nuance in an experience can determine success or failure.
- Intellectual curiosity & an obsessive learner. You seek to understand why users behave the way they do and how products can influence behaviour.
- A strong bias for action. You would rather ship something imperfect and learn than debate endlessly.
- A founder mindset. You operate with high agency, think holistically about the business, and do not optimise for a single metric or persona in isolation.
- Strong analytical skills with comfort using data, experimentation, and data informed decision making.
- Clear written and verbal communication, with the ability to distil complex analysis into actionable insights.
- Bonus experience in B2B SaaS, healthcare, or high growth startups.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
data analysisuser behavior analysisexperiment designA/B testingproduct managementmetrics measurementdashboard creationuser journey mappingconversion optimizationfeature adoption tracking
Soft Skills
comfort with ambiguitydesign thinkingintellectual curiositystrong bias for actionfounder mindsetanalytical skillsclear communicationcollaborationproblem-solvingcustomer advocacy