Heidi Health

Senior Product Manager, Clinical Workflows – Permissions Platform

Heidi Health

full-time

Posted on:

Location Type: Hybrid

Location: MelbourneAustralia

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About the role

  • Define and own the strategy and roadmap for Permissions Platform, including FGA, ReBAC, configurable roles, and permission primitives.
  • Translate how care teams actually collaborate into permission models — understanding registrar/consultant relationships, nursing workflows, and multi-specialty coordination.
  • Build platform capabilities that other product teams leverage — creating reusable primitives, not one-off solutions.
  • Partner with Engineering on complex infrastructure decisions around data ownership, team segmentation, and access control.
  • Balance enterprise compliance requirements (audit trails, data residency, private team segmentation) with product-led growth and usability.
  • Work closely with the Collaboration PM to ensure platform capabilities enable the features customers need.
  • Maintain direct customer exposure through shadowing and discovery — even as a platform PM, you'll stay grounded in how care teams actually work.

Requirements

  • 5+ years PM experience, with at least 2+ years working on permissions, access control, or platform/infrastructure products.
  • Deep understanding of permission models (RBAC, ReBAC, ABAC, FGA) and how they translate to real user needs.
  • Experience in healthcare or clinical workflows — understanding how care teams collaborate is essential.
  • Platform mindset — ability to think in reusable primitives that scale across multiple product areas.
  • Technical depth to partner effectively with engineering on complex infrastructure decisions.
  • Customer-centric approach — you build platforms to enable great user experiences, not infrastructure for its own sake.
  • Bonus: Ex-engineer or technical background with exposure to authorization systems.
Benefits
  • equity
  • growth
  • wellness perks
  • chance to progress fast if you’re an A-player

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
permissionsaccess controlRBACReBACABACFGAinfrastructuredata ownershipteam segmentationpermission models
Soft skills
customer-centric approachcollaborationstrategic thinkingproblem-solvingcommunicationorganizational skillsuser experience focuscross-functional partnershipadaptabilityleadership