People Operations Specialist
Heidi Health
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own and run end-to-end People Operations across a globally distributed team, ensuring our people processes, policies, and systems scale smoothly as Heidi grows
- Manage core People Ops functions including onboarding, offboarding, employee lifecycle changes, and people data accuracy across multiple regions
- Own and continuously improve our People systems and tools (e.g. HRIS, people platforms), ensuring efficient workflows, clean data, and a seamless employee experience
- Support global employment models, including EOR arrangements, partnering closely with Legal and Finance to ensure compliance across regions
- Collaborate cross-functionally with teams such as IT, People Tech, Finance, and Legal to deliver smooth employee experiences, system integrations, and operational improvements
- Act as a trusted point of contact for employees, providing clear, empathetic guidance on people-related processes, policies, and systems
- Work autonomously to manage multiple priorities at once, bringing structure, follow-through, and sound judgement in a fast-paced startup environment
- Proactively identify opportunities to improve how we work, helping build strong People foundations that support performance, wellbeing, and long-term growth
Requirements
- 3+ years of experience in People Operations, ideally within a high-growth tech scale-up operating across ANZ and global markets
- Proven experience managing global people operations, including exposure to different employment models, regions, and compliance requirements
- A senior individual contributor who is comfortable owning work end-to-end, operating independently, and driving outcomes without close supervision
- Hands-on experience working with HR systems, people data, and process improvement in a scaling environment
- Strong organisational skills with the ability to juggle multiple workstreams while maintaining high standards of accuracy and professionalism
- A proactive, solutions-focused mindset — you anticipate challenges, take initiative, and continuously look for better ways to support the business
- Clear, thoughtful communication skills, with the ability to collaborate effectively across teams, functions, and seniority levels.
Benefits
- Additional paid day off for your birthday and wellness days
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
- Help us reimagine primary care and change the face of healthcare in Australia and then around the world.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
People Operationsonboardingoffboardingemployee lifecycle managementHR systemsprocess improvementdata accuracycompliance managementemployment modelssystem integrations
Soft skills
organizational skillscommunication skillsproactive mindsetproblem-solvingindependencecollaborationempathetic guidancejudgmentinitiativeadaptability