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Clinical Form Specialist
Heidi HealthClinical Form Specialist configuring accurate PDF forms for Heidi, an AI healthcare platform. Supporting clinicians and internal teams across global healthcare workflows.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and effective time management while managing user-submitted form requests. Proficient in Adobe Acrobat and form-building tools, with the ability to prepare and configure forms accurately and efficiently.
Highest-signal resume keywords
Adobe Acrobat ProficiencyForm-Building Tools ExperienceEffective Time ManagementClear Communication SkillsJudgment for Escalation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Form ConfigurationField RecognitionSource PDF PreparationField Resizing and AlignmentCharacter Limit SettingData EntryPattern IdentificationEdge Case Analysis
Soft Skills
Quick LearnerHighly OrganisedPatience for DetailComfort with Ambiguity
Tools & Technologies
NotionIntercom
Industry Keywords
Healthcare AIClinical Background
About the role
Key responsibilities & impact- Receive, triage, and configure user-submitted, enterprise, and community form requests
- Set expectations with clinicians and internal team members regarding feasibility, trade-offs, and timelines
- Label and type every incoming form field in Field Recognition
- Choose field types including text, number, date, checkbox, radio button, dropdown, and signature
- Set character limits while preserving form layout
- Prepare source PDFs, add missed fields, and resize and align fields
- Identify patterns and edge cases, feeding insights to the forms and growth teams
- Create guides and worked examples for internal teams
- Manage workload across regions and urgency levels, escalating volume or complexity when needed
- Develop working knowledge of Heidi and clinicians' workflows across specialties, settings, and regions
Requirements
What you’ll need- Quick learner able to pick up Heidi's product fast and work autonomously with high accountability
- Highly organised with effective time management
- Clear, direct communication skills
- Judgment to identify when a form requires discussion or escalation
- Patience for detailed, repetitive work and checking own output
- Comfort with ambiguity and improving processes
- Strong working knowledge of Adobe Acrobat or form-building tools
- Ability to prepare source PDFs, add missed fields, resize and align fields, set character limits, and unlock secured files
- Prior experience with Notion, Intercom, or similar software tools is advantageous but not required
- Clinical background is helpful but not required
- Genuine excitement about AI in healthcare
Benefits
Comp & perks- ₱15,000 annual learning and development budget
- ₱3,000/month health and wellness allowance
- ₱10,000 home office budget
- 26 weeks paid primary parental leave
- 18 weeks paid secondary parental leave
- Fertility support up to ₱150,000
- Four weeks of work from anywhere per year
- Comprehensive HMO coverage for you and up to two dependents
- Sustainable performance and mental health support
- Flexible schedule; you set your schedule