OHS Specialist I

HECK!

OHS Specialist coordinating and supporting Occupational Health services at corporate headquarters. Handling high volume calls and ensuring timely completion of reports and client inquiries.

Posted 7/2/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while effectively managing customer service interactions and maintaining accurate documentation. Proficient in following Standard Operating Procedures and ensuring timely completion of tasks.

Highest-signal resume keywords

Customer Service ExperienceData Entry SkillsInterpersonal CommunicationOrganizational SkillsWorkflow Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryReport PreparationDocumentationSchedulingCall Handling

Soft Skills

Interpersonal SkillsSelf-DirectionTime ManagementAttention to DetailMulti-Priority Management

Tools & Technologies

InCheck Technology

Industry Keywords

Standard Operating ProceduresProfessional ServicesEmployment ScreeningCall Center

About the role

Key responsibilities & impact

Communicate with clinics, candidates, and clients via the DTOH call line, handling both inbound and outbound calls throughout the day
Schedule and coordinate tests using InCheck technology and available resources
Independently manage workload in assigned service workflow step
Track and ensure timely follow-up on all assigned requests
Log clear, detailed, and audit-ready notes documenting actions taken
Apply client-specific guidelines accurately within assigned service workflow step
Respond to client and vendor inquiries to ensure quality and timely completion of reports
Prepare routine reports and communicate with clients upon successful completion, as needed
Follow Standard Operating Procedures and tutorials
Support maintenance of department Standard Operating Procedures (SOPs) and training documentation
Perform other related duties as required to support business operations and organizational needs

Requirements

What you’ll need

High school diploma or equivalent required
1–2 years of experience in a customer service–focused environment, such as a professional services firm, employment screening organization, or call center
Prior data entry experience preferred
Strong interpersonal and communication skills
Self-directed, highly organized, and capable of managing multiple priorities with minimal supervision

Benefits

Comp & perks

No travel is regularly expected for this position