Occupancy Specialist

Hebrew SeniorLife

Occupancy Specialist managing affordable-housing leasing, applicant processing, recertifications, and compliance for Hebrew SeniorLife’s elder communities. Coordinating residents, facilities, and housing-program requirements.

Posted 8/5/2026full-timeBrookline • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $50,950 - $71,330 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management, particularly with HUD Section 8 and LIHTC regulations, while providing exceptional customer service and maintaining compliance with relevant housing policies. Proficient in managing tenant files, conducting interviews, and coordinating move-ins and move-outs effectively.

Highest-signal resume keywords

HUD Section 8 KnowledgeLIHTC ExperienceYardi ProficiencyCertified Professional of Occupancy CertificationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property ManagementTenant Selection Plan ComplianceData EntryIncome VerificationBasic Mathematical Calculations

Soft Skills

Customer ServiceTeamworkOrganizationInterpersonal SkillsFlexibility

Tools & Technologies

YardiMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Certified Professional of Occupancy Certification

Industry Keywords

HUD RegulationsMassHousingEHOLC ComplianceAffordable HousingTenant Files Management

About the role

Key responsibilities & impact

Assist with leasing apartments at Center Communities of Brookline while meeting occupancy goals and complying with the Tenant Selection Plan, HUD, MassHousing, and Fair Housing requirements
Respond to telephone inquiries and explain housing program requirements, waiting lists, regulations, and the mandatory meals program
Interview applicants and conduct building tours and apartment showings
Maintain the waiting list and ensure compliance with HUD wait-list management and tenant-selection regulations
Process eligible applicants from application to admission under Section 8 and LIHTC programs
Verify income, assets, medical expenses, and other expenses and enter data into Yardi
Assist residents with completing, understanding, and signing housing-assistance documents
Coordinate move-outs, move-ins, apartment renovations, inspections, and unit turnover with the Facilities Department
Prepare annual and interim resident income and expense recertifications
Maintain and update tenant files and archived files
Establish and update records for compliance with EHOLC, HUD, MassHousing, Spectrum, and other regulations
Maintain knowledge of HUD Section 8 and LIHTC regulations through industry sources, handbooks, notices, emails, meetings, workshops, and training
Assist residents with community-service referrals and monitor participant safety and well-being
Receive and address complaints and concerns
Follow the HSL Employee Handbook and perform other related duties as required

Requirements

What you’ll need

College degree and/or 3 years experience in property management
Certified Professional of Occupancy Certification or equivalent preferred
Prior experience with HUD Section 8 Affordable Housing Program and knowledge of HUD, MassHousing, and EHOLC regulations and policies preferred
Prior experience with LIHTC and knowledge of Spectrum regulations and policies preferred
Excellent written and verbal communication skills
Proven computer skills, especially Microsoft Word, Excel, and PowerPoint
Experience with Yardi or similar HUD Affordable Housing software preferred
Exceptional organization, customer service, teamwork, communication, and interpersonal skills required
Ability to manage multiple tasks simultaneously, handle difficult situations, and demonstrate flexibility
Ability to provide high-quality resident and customer service
Ability to communicate clearly and effectively verbally and in writing
Ability to read, understand, and implement HUD housing regulations and related policies and procedures
Attention to detail and ability to perform basic mathematical calculations accurately
Ability to form trusting relationships with residents, families, and team members
Ability to work collaboratively with colleagues within and outside the Hebrew SeniorLife continuum
Ability to accept responsibility for assigned tasks and demonstrate initiative

Benefits

Comp & perks

Opportunities to make a difference in the lives of patients, residents, their families, and the broad senior care community
Support to always keep growing
Life-changing connections that give work meaning