Heath Consultants Incorporated

Account Executive

• Promote and sell Heath’s full portfolio of products, equipment, and field services to utility clients, contractors, and industry partners across the Southwest territory.
• Build and maintain long-term relationships with key accounts, driving retention, satisfaction, and year-over-year revenue growth.
• Identify and pursue net-new business opportunities through strategic prospecting, networking, trade association participation, and cold outreach.
• Prepare and deliver tailored quotes, proposals, and presentations for both field-level contacts and executive stakeholders.
• Serve as the primary liaison between clients and internal teams, ensuring seamless project execution and post-sale support.
• Represent Heath at industry events, trade shows, and training conferences – and build your personal brand in the natural gas community.
• Maintain accurate, timely records in Salesforce CRM, including activity tracking and pipeline management.
• Contribute to territory forecasting and budgeting, with monthly reporting to leadership on sales activity and client engagement.

Regional Sales Consultant – Natural Gas & Utilities

• Manage inbound customer inquiries via phone and email with professionalism and a sense of urgency
• Prepare accurate sales quotes, contracts, and process orders from start to finish
• Troubleshoot customer concerns and resolve them proactively
• Identify and act on cross-sell and upsell opportunities that genuinely benefit the customer
• Maintain clean, thorough records in our CRM system and ERP platform
• Coordinate with internal departments to keep things moving
• Follow up with customers weekly to ensure satisfaction and build lasting relationships
• Keep our sales team informed of key client contacts, anticipated deals, and any emerging challenges
• Support international shipping logistics, working with major carriers like UPS, FedEx, and freight forwarders
• Step in to support teammates during absences

Inside Sales Representative

Manager

• Develop, implement, and maintain Quality Systems Manuals (QSM) and Quality Control Manuals (QCM)
• Ensure all operations meet applicable federal, state, and company safety and quality policies — consistently and without compromise
• Establish and enforce quality assurance procedures that drive service compliance and operational integrity
• Monitor Key Performance Indicators (KPIs) to identify performance gaps and lead continuous improvement initiatives
• Champion a culture of quality across the SBU, acting as the primary resource for quality frameworks including ISO 9001
• Design, build, and continuously refine training programs, onboarding frameworks, and Standard Operating Procedures (SOPs)
• Conduct structured needs assessments using performance data, quality audits, and direct observation to identify skill gaps and prioritize training investments
• Deliver hands-on instruction, mentoring, and coaching to technicians and staff on quality processes, tools, and best practices
• Track and measure training effectiveness through employee evaluations, post-training audits, and performance metrics
• Build and sustain a high-performing team through structured development pathways and ongoing mentorship

Regional Sales Consultant – Natural Gas & Utilities

Inside Sales Representative

Quality Manager