Collaboration Engineer

Heartland Business Systems

Collaboration Engineer developing and supporting collaboration services for consulting clients at Heartland Business Systems. Building client relationships to identify and solve business challenges with team collaboration solutions.

Posted 7/17/2026full-timeLittle Chute • Wisconsin • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and supporting collaboration solutions while maintaining strong client relationships. Proficient in technical support and administration of collaboration tools, with a focus on customer satisfaction and teamwork.

Highest-signal resume keywords

Collaboration Solutions DevelopmentClient Relationship ManagementTechnical Support and AdministrationCCNA CertificationWorking Knowledge of Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collaboration Solutions DevelopmentTechnical SupportSystem AdministrationRequirements GatheringProblem Solving

Soft Skills

Customer-FocusedTeam CollaborationProfessional Demeanor

Tools & Technologies

Cisco On PremWebexZoom CallingMicrosoft Teams Voice

Certifications & Qualifications

CCNAEquivalent Certifications

Industry Keywords

Collaboration ServicesConsulting ClientsVendor CertificationsBusiness ChallengesSpecifications and Requirements

About the role

Key responsibilities & impact

Develop, implement, and support collaboration related services and solutions for consulting clients
Build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution
Provide support, maintenance, and administration for HBS’ customers
Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor
Maintain current vendor/industry specific certifications and stay current on new products and solutions

Requirements

What you’ll need

6 months to 1 year in a technical related field, internship, or equivalent
Associates degree, equivalent certifications or equivalent work experience
CCNA or Equivalent
Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice)

Benefits

Comp & perks

Equal Opportunity Employer - Including Disabled and Veterans