Business Operations Associate

Heartbeat Health

Business Operations Associate supporting the growth and delivery of clinical programs at Heartbeat Health. Managing operations and partnerships for innovative cardiovascular care delivered remotely.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Help to build and manage the day-to-day operations of a partner network across multiple states and several partners
Identify, engage, and negotiate with prospective clinical vendors
Work with our internal team and clients to help provide context on operational excellence and the value story associated with the broader program
Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders
Develop reporting and action on key insights to fine-tune and improve partnerships and overall program operations
Work cross-functionally with teams across growth, clinical, finance, and legal on operational, clinical, legal, and other items

Requirements

What you’ll need

Minimum of Bachelor’s degree
2–5 years of experience in client-facing roles, with a demonstrated ability to engage and present confidently in front of vendors and clients; background in sales, sales operations, or related functions preferred
Strong analytical and operational skills; highly proficient in Excel/Google Sheets, Salesforce and creating slides / presentations a plus
Autonomous self-starter who stays motivated, manages their own priorities, and delivers results independently
Experience working in or adjacent to the healthcare industry preferred (e.g., provider systems, payers, care delivery, health tech)
Experience working with or building networks is a plus
Clear communicator with strong writing and organizational skills
Resourceful and comfortable operating in evolving, fast-paced environments
Passion for improving healthcare outcomes and a desire to do mission-driven work

Benefits

Comp & perks

We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
We are fast-paced & agile: we move quickly, iterate often, and value experimentation
We are remote-first: flexibility, autonomy, and trust are at the core of how we operate
We care about diversity: diversity allows us to build an excellent patient experience
We care about each other: we are stronger together through a culture of mutual respect and active support.
We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical skillsoperational skillsExcelGoogle SheetsSalesforcepresentation skills

Soft Skills

communicationorganizational skillsself-startermotivatedresourceful

Certifications

Bachelor’s degree