Business Operations Specialist

Healthy Mind & Brain Center

Remote Business Operations Specialist managing day-to-day operations for remote team at Healthy Mind & Brain Center. Coordinating tasks, maintaining records, and providing exceptional support to internal departments and customers.

Posted 7/28/2026part-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while maintaining accurate digital records and documentation. Proficient in Microsoft Office and Google Workspace, with a focus on improving operational efficiency and providing professional customer service.

Highest-signal resume keywords

Microsoft Office ProficiencyGoogle Workspace ProficiencyCustomer Service SkillsOrganizational SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ManagementReport PreparationSpreadsheet CreationOperational Efficiency Improvement

Soft Skills

Written CommunicationVerbal CommunicationTime ManagementProblem-SolvingInterpersonal Skills

Tools & Technologies

CRM SoftwareERP SoftwareProject Management Software

Industry Keywords

Business OperationsAdministrative SupportOffice AdministrationCustomer InquiriesCross-Functional Collaboration

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Coordinate daily operational and administrative activities across multiple departments.
Maintain accurate digital records, databases, and company documentation.
Respond to customer and internal team inquiries via email, phone, and chat in a professional and timely manner.
Assist with scheduling meetings, managing calendars, and coordinating virtual appointments.
Process business documents, reports, and operational requests with accuracy.
Monitor workflows and identify opportunities to improve operational efficiency.
Prepare reports, spreadsheets, and presentations using Microsoft Office and Google Workspace.
Collaborate with cross-functional teams to ensure projects and operational tasks are completed on schedule.
Maintain confidentiality of customer, employee, and company information.
Perform additional administrative and operational duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent required; associate's or bachelor's degree preferred.
Previous experience in business operations, administrative support, customer service, or office administration is preferred.
Excellent written and verbal communication skills.
Strong organizational, multitasking, and time-management abilities.
Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
Ability to work independently in a remote environment.
Strong attention to detail and problem-solving skills.
Reliable internet connection and a dedicated home workspace.
Experience with CRM, ERP, or project management software preferred.
Knowledge of data entry and document management.
Ability to prioritize tasks in a fast-paced environment.
Professional customer service and interpersonal skills.

Benefits

Comp & perks

Fully remote work environment.
Flexible full-time or part-time scheduling.
Competitive hourly compensation.
Paid training and ongoing professional development.
Opportunities for career growth and advancement.
Paid time off and company-recognized holidays (where applicable).
Health, dental, and vision insurance for eligible employees.
Supportive and collaborative remote team culture.