Customer Service Representative

Healthy Mind & Brain Center

Customer Service Representative for Healthy Mind & Brain Center in Springfield, IL. Engaging with customers, resolving inquiries, and ensuring customer satisfaction remotely.

Posted 7/15/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $28 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on communication, relationship building, and problem-solving. Proficient in managing customer interactions and maintaining accurate records while ensuring customer satisfaction.

Highest-signal resume keywords

Customer Service ExperienceCRM Software ProficiencyExcellent Communication SkillsTime Management SkillsMultitasking Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional AttitudeTeam PlayerRelationship BuildingProblem Solving

Tools & Technologies

Computer Proficiency

Industry Keywords

Customer InteractionOrder ProcessingSales RecordsCustomer Satisfaction

About the role

Key responsibilities & impact

Maintain a professional and friendly attitude towards customers at all times
Communicate with customers through various mediums, including in-person, phone, and web
Build relationships with customers to ensure their satisfaction
Provide prompt responses to customer inquiries and complaints, assisting to solve issues
Maintain records of customer interactions, including sales, comments, and complaints
Process orders and forms as needed
Keep up-to-date on company offerings to ensure clients get the best products

Requirements

What you’ll need

[1+] years of Customer Service Representative experience
High school diploma
Proficient with computers and CRM software
Excellent communication skills
Superb customer service, time-management, and multitasking skills
Must be a team player
Must have flexible availability

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Healthy Mind & Brain Center Website LinkedIn All Job Openings 1 - 10 employees Our mission is to stabilize mind and brain functioning, maximize mental health mobility and create sustainable and permanent changes in the lives of our patients.The core of HMBC’s belief is that no matter where a person is in their cognitive, intellectual and emotional development, they have the capacity to learn new things, and it is through the acquisition of knowledge and application that transformation happens. Customer Service Representative Job not on LinkedIn 🔥 21 minutes ago 🌽 Illinois – Remote 💵 $28 - $31 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Maintain a professional and friendly attitude towards customers at all times
Communicate with customers through various mediums, including in-person, phone, and web
Build relationships with customers to ensure their satisfaction
Provide prompt responses to customer inquiries and complaints, assisting to solve issues
Maintain records of customer interactions, including sales, comments, and complaints
Process orders and forms as needed
Keep up-to-date on company offerings to ensure clients get the best products 🎯 Requirements
[1+] years of Customer Service Representative experience
High school diploma
Proficient with computers and CRM software
Excellent communication skills
Superb customer service, time-management, and multitasking skills
Must be a team player
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