Director, Pre- and Post-Acute Account Sales

HealthStream

Director of Account Sales leading a team focused on Pre- and Post-Acute healthcare software sales. Driving new customer acquisition and existing customer management at HealthStream.

Posted 7/1/2026full-timeRemote • Tennessee • 🇺🇸 United StatesLead💰 $101,100 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving net-new logo acquisition and retention in the healthcare market, particularly in Pre- and Post-Acute care settings. Proven ability to lead teams, analyze performance data, and develop strategic plans that align with business objectives.

Highest-signal resume keywords

Healthcare Market ExpertiseTeam LeadershipSales Strategy DevelopmentNegotiation SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementBusiness DevelopmentPerformance AnalysisKPI MeasurementForecastingProposal DevelopmentMarket Trend AnalysisAccount ManagementSoftware Solutions SalesStrategic Planning

Soft Skills

Communication SkillsPresentation SkillsNegotiation SkillsMulti-taskingInitiative

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Pre-Acute CarePost-Acute CareCustomer RetentionSales GoalsHealthcare IndustryBuying CyclesValue PropositionsCritical Success Criteria

About the role

Key responsibilities & impact

Develop and execute strategic plans that drive net-new logo acquisition in identified Pre- and Post-Acute care settings, retention of existing revenue, and expansion across the Post-Acute customer base.
Lead forecasting activities across weekly, monthly, and quarterly cadences, and measure leading KPIs, activity metrics, and other performance indicators that support new business growth, retention, and expansion across both teams.
Analyze individual and team performance data to identify trends, improve execution, and support achievement of acquisition, retention, and expansion targets.
Develop and maintain a business plan with measurable goals and objectives, and present business insights, risks, and opportunities to senior sales leadership clearly and effectively.
Collaborate with Operations, Customer Support, and cross-functional partners to ensure customer needs are met and to support successful onboarding, adoption, retention, and growth.
Lead, coach, and develop team members through onboarding, training, performance management, and regular feedback to drive growth and accountability.
Plan, schedule, and lead weekly, monthly, quarterly, and annual team meetings, while maintaining regular 1:1s that reinforce performance, development, and business priorities.
Travel with team members to customer meetings to provide coaching, strengthen client engagement, and support strategic sales efforts.
Pursue ongoing professional development by maintaining strong product knowledge, deepening expertise in healthcare market trends, and strengthening communication, presentation, negotiation, and leadership capabilities.
Guide the sales team in response to requests for proposals and information, support high-quality response strategies, and oversee pricing alignment.
Support the negotiation and closing of new and existing business.
Monitor competitive offerings and market trends, and provide actionable feedback to support positioning, product alignment, and sales strategy.
Partner cross-functionally with Marketing, Product, Operations, and other internal stakeholders to develop customer solutions aligned with company strategy, values, and business objectives.

Requirements

What you’ll need

Bachelor’s degree in related area, BA or BS preferred
10+ years selling software solutions into the healthcare market, preferably with experience in Pre- and Post-Acute
3+ years leading teams of 7 or more Account Executives
Proven track record of exceeding sales goals in a management capacity, with a preference for at least 1 year leading a team responsible for an existing customer base.
Experience leading both new business sales and existing customer growth within a technology or software company.
Deep knowledge of the healthcare industry, preferably Pre- and Post-Acute, including buying cycles, key trends, value propositions, and critical success criteria.
Excellent customer service and communication skills (both verbal and written)
Strong presentation skills and executive presence.
Strategic mindset, strong business acumen, and effective negotiation skills.
Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
Enthusiasm and initiative, and ability to operate independently with limited oversight.
Ability to travel 25 -40%.

Benefits

Comp & perks

Medical, Dental and Vision insurance
Paid Time Off
Parental Leave
401k and Roth
Flexible Spending Account
Health Savings Account
Life Insurance
Short- and Long-Term Disability
Medical Bridge Insurance
Critical Illness Insurance
Accident Insurance
Identity Protection
Legal Protection
Pet Insurance
Employee Assistance Program
Fitness Reimbursement