Technical Business Analyst

Healthfirst

Business Analyst responsible for documenting business and system processes at Healthfirst. Collaborating across teams to enhance operational efficiency and quality of service.

Posted 6/18/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesJuniorMid-Level💰 $68,900 - $99,620 per yearWebsite

About the role

Key responsibilities & impact

Reviewing business processes to gain a complete understanding of current business and system processes
Identifying improvements and documenting those improvements as business requirements
Working interdepartmentally, making decisions, and communicating to leadership to ensure deliverables are met
Defining and eliciting business requirements for assigned project or company initiatives
Communicating departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up, tools and designs
Identifying defects and improving departmental performance by supporting quality, operation efficiency and production goals
Collaborating with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange
Creating documentation for business processes and collaborating with teams to share knowledge
Analyzing various types of data and processes to root cause, trend, and summarize findings
Presenting findings and recommending changes to address deficiencies and/or further improve performance
Maintaining active communication on project updates with leadership

Requirements

What you’ll need

High School diploma or GED equivalent from an accredited institution
2 – 3 years of experience as a Business Analyst
Experiencing defining and eliciting business requirements
Experience working with Agile in a delivery model
Experience identifying, documenting, and communicating business requirements
Demonstrated ability to think critically and analytically
Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong ability to work closely as a team member
Proficiency in Excel and reporting functionality (pivot tables, graphs, v-lookup, etc.)

Benefits

Comp & perks

medical coverage
dental coverage
vision coverage
incentive and recognition programs
life insurance
401k contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business process analysisbusiness requirements documentationdata analysisAgile methodologycritical thinkinganalytical skillsquality improvementoperational efficiencyExcelreporting functionality

Soft Skills

communicationcollaborationdecision makingindependenceinitiativeteamworkcreativitychange managementproblem solvingjudgment

Certifications

High School diplomaGED