Lead Enterprise Process Architect

Healthfirst

Lead Enterprise Process Architect managing enterprise process architecture at Healthfirst. Collaborating on AI integration and process governance standards in health insurance.

Posted 6/10/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesSenior💰 $143,400 - $267,155 per yearWebsite

About the role

Key responsibilities & impact

Establishes and governs enterprise process architecture standards, including process taxonomy, decomposition methods, workflow design patterns, documentation expectations, and governance practices
Defines common methods for decomposing business capabilities into processes, subprocesses, decisions, tasks, system interactions, agent responsibilities, escalation paths, and control points
Creates and maintains process reference architecture, reusable process modules, workflow components, decision services, automation services, and agent-enabled business services
Partners with enterprise delivery programs to apply consistent process architecture practices across initiatives and align process designs to enterprise standards
Defines human-agent workflow patterns that clarify how work is performed across people, AI agents, automation platforms, and enterprise systems
Defines standards for incorporating AI agents into business processes, including accountability, decision rights, workflow boundaries, permissions, auditability, orchestration, and agent-to-agent interaction
Identifies opportunities to redesign business processes around AI and agent capabilities rather than simply automating existing workflows
Recommends process modernization opportunities using BPM, process mining, task mining, workflow analytics, and process intelligence methods
Establishes process performance baselines and measurable outcomes for AI-enabled transformation, including cycle time, manual effort reduction, control effectiveness, and business value realization
Ensures AI-enabled processes maintain alignment with regulatory, privacy, security, audit, responsible AI, and operational risk requirements
Advises leadership and enterprise delivery programs on operating model evolution as AI agents increasingly participate in business execution
Coaches architects, product owners, delivery teams, and business partners on process architecture, process decomposition, agentic process design, and human-agent workflow patterns.

Requirements

What you’ll need

Master's or bachelor's degree in business, computer science, engineering, systems analysis, operations management, or related field, or equivalent experience
Minimum of eight years of experience in process architecture, enterprise architecture, operating model design, business transformation, solution architecture, or related disciplines
Deep expertise in process decomposition methodologies, BPMN, value stream mapping, process modeling, process governance, workflow design, and process lifecycle management
Experience designing operating models that integrate human workers, automation technologies, enterprise systems, and AI-enabled capabilities
Demonstrated experience leading enterprise-wide process transformation, modernization, or workflow standardization initiatives
Working knowledge of AI-enabled workflow design, agentic process patterns, human-in-the-loop models, human-on-the-loop models, and responsible AI governance considerations
Ability to partner with enterprise delivery programs to translate business capabilities and operating needs into process architectures, workflow patterns, and executable process designs.

Benefits

Comp & perks

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process architectureprocess decomposition methodologiesBPMNvalue stream mappingprocess modelingprocess governanceworkflow designprocess lifecycle managementAI-enabled workflow designworkflow analytics

Soft Skills

leadershipcoachingcollaborationcommunicationadvising

Certifications

Master's degreeBachelor's degree