Technical Quality Assurance Manager

Healthfirst

QA Manager managing system testing of IT applications at Healthfirst. Ensuring high-quality delivery through structured test planning and execution with a focus on collaboration and oversight.

Posted 4/15/2026full-timeNew York City • Connecticut, New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $116,800 - $168,810 per yearWebsite

About the role

Key responsibilities & impact

Responsible for managing system testing of IT applications
Delivers test planning and execution in line with strategic business objectives
Provides technical insight, oversight, strategic context, direction, and leadership
Ensures all strategic and operational projects meet the highest quality
Aligns Testing Support Services under the Quality Assurance Team for strategic planning
Builds the testing process and policies along with defining technical solutions
Ensures that standardized QA methods and procedures are used for testing activities
Emphasizes cross functional team collaboration, analytical prioritization, and internal testing audits
Profiles manual test cases for automation test opportunities
Reviews functional specifications and assists in evaluating test automation approaches
Generates quality metrics in partnership with Release Management
Manages escalated issues and provides timely detailed status reports

Requirements

What you’ll need

Demonstrated experience in structured testing methodology
Proven experience as the primary/senior business analyst on enterprise application implementations
Demonstrated application portfolio and project portfolio management skills
Proven experience in customer facing applications and Service Delivery Management
Demonstrated understanding of Scorecards, Dashboards, Statement of Work (SOWs), SLAs Operational Level Agreements (OLAs) and Performance management metrics
Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional.
Experience in Microsoft Excel and PowerPoint
Experience with Test Automation tools
high school diploma or GED

Benefits

Comp & perks

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system testingtest planningtest executiontest automationquality assurancestructured testing methodologyapplication portfolio managementproject portfolio managementperformance management metrics

Soft Skills

leadershipcross functional team collaborationanalytical prioritizationcommunication

Certifications

high school diplomaGED