PDO Operations Analyst

Healthfirst

Operations Analyst optimizing provider data operations at Healthfirst. Analyzing workflows and implementing scalable solutions while ensuring data accuracy and continuous improvement.

Posted 4/15/2026full-timeRemote • Connecticut, New Jersey, New York • 🇺🇸 United StatesJuniorMid-Level💰 $58,900 - $80,070 per yearWebsite

About the role

Key responsibilities & impact

Analyze provider data workflows to identify inefficiencies, rework, and process gaps.
Recommend and implement scalable solutions to improve turnaround times and reduce manual effort.
Perform reconciliation of provider data across systems (e.g. PDM, Atlas, MHS, HRP).
Identify discrepancies, conduct root-cause analysis, and partner with stakeholders to resolve issues.
Ensure data integrity, consistency, and alignment across platforms.
Participate in QA and UAT testing to validate provider data accuracy and system enhancements.
Analyze provider data trends and develop insights to support informed decision-making.
Prepare reports and dashboards highlighting risks, performance metrics, and improvement opportunities.
Develop and maintain job aids, standard operating procedures, and training materials.

Requirements

What you’ll need

High School Diploma or GED required; Associate’s or Bachelor’s degree in Business, Healthcare Administration, Data Analytics, or related field preferred.
2–4+ years of experience in healthcare operations, provider data management, or process optimization.
Experience analyzing data trends and identifying inconsistencies or discrepancies across systems.
Ability to perform data reconciliation and root-cause analysis to resolve operational issues.
Experience working in cross-functional environments and collaborating with multiple stakeholders.
Strong written and verbal communication skills.
Advanced Excel skills, including the ability to manipulate and create spreadsheets; standardize reports across multiple worksheets; utilize VLOOKUPs, XLOOKUPs, formulas, and functions; create, interpret, and analyze pivot tables; and apply filtering, conditional formatting, and data validation techniques to generate accurate and meaningful results.

Benefits

Comp & perks

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions (all benefits are subject to eligibility requirements)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata reconciliationroot-cause analysisprocess optimizationdata integritydata trends analysisExcelVLOOKUPXLOOKUPpivot tables

Soft Skills

communicationcollaborationproblem-solvingstakeholder engagementattention to detail

Certifications

High School DiplomaGEDAssociate’s degreeBachelor’s degree