Bilingual

• Schedules and conducts multiple home visits per day (clustered in small geographic areas)
• Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and member-to-employee conversation
• Responds to and, when needed, escalates member questions, as directed
• Properly documents findings in Healthfirst information systems
• Collaborates with other members of the clinical team (Care Managers, Care Coordinators, Clinical Eligibility Nurses, Medical Directors, etc.) to ensure member needs are prioritized and addressed
• Collects documents from members, including health care proxy agreements and other important member documents, and ensures they are routed to the appropriate recipient
• Additional duties as assigned

Bilingual Field Care Coordinator, Mandarin, Cantonese

Bilingual Spanish Field Care Coordinator

Bilingual Mandarin, Cantonese Field Care Coordinator

Relationship Banker, Bilingual Spanish