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Healthesystems

Intake Support Specialist

Healthesystems

Intake Support Specialist building trusted relationships with clients for Healthesystems. Provide superior customer service and resolve inquiries as part of a remote team.

Posted 5/4/2026full-timeRemote • Alabama, Arizona, Idaho, Mississippi, Montana, Oklahoma, Tennessee, Texas, Utah • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

About the role

Key responsibilities & impact
  • Build trusted relationships with clients, their claimants, and vendor partners
  • Provide superior customer service
  • Work with Team Lead, Supervisor, and Manager to resolve inquiries
  • Demonstrate ability to adhere to attendance, punctuality, and quality guidelines
  • Ability to read medical notes and write correspondence

Requirements

What you’ll need
  • High school diploma or general education degree (GED)
  • one to two years related experience required; or equivalent combination of education and experience
  • Knowledge of Windows-based applications
  • ability to multi-task with dual monitors and swiftly enter information using keyboard
  • ability to demonstrate strong critical thinking skills
  • prior experience in an administrative business environment is highly preferred
  • experience in the healthcare industry is preferred

Benefits

Comp & perks
  • healthcare coverage
  • PTO
  • paid holidays
  • 401(k)
  • company-provided life insurance/disability coverage
  • wellness options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Windows-based applicationsdata entrymedical note readingcorrespondence writing
Soft Skills
customer servicerelationship buildingcritical thinkingmulti-taskingattendance adherencepunctualityquality adherence
Certifications
high school diplomaGED