Endpoint Engineer

Healthesystems

Endpoint Engineer responsible for provisioning, installation, and maintenance of endpoint configurations in a remote setup at Healthesystems. Engaging in strategic initiatives and collaboration across IT functional teams.

Posted 4/27/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $68,800 - $94,600 per yearWebsite

Tech Stack

Tools & technologies

JamfMacOSPython

About the role

Key responsibilities & impact

Responsible for provisioning, installation, configuration, operation, maintenance support of endpoint hardware, software, applications and access in a mixed Windows and macOS environment.
Respond to escalated requests for assistance within established SLAs.
Participate in after-hours, on-call support rotation as necessary.
Create project plans within identified PM toolset. Identifies all resources, objectives, subtasks and timelines.
Own and manage new hire onboarding, laptop refresh, application upgrade, and similar initiatives in the end-user support space.
Create and maintain technical documentation including standard operating procedures, user guides, knowledge base articles, diagrams and system configurations.
Evaluate completed work requests to assess resolution, identify recurring problems, and ensure resolution is documented and shared with L1 and L2 support teams.
Actively engages in driving strategic initiatives in the end user/endpoint space, and the related goals, to ensure the most optimal outcome.
Effectively communicates using written, oral, non-verbal, and active listening skills. Has the ability to clearly present an idea or concept so others understand, lets others speak, and engages productively in difficult conversations while upholding our ethical values.
Collaborate across IT functional teams to resolve complex issues or assigned tasks as well as design, evaluate, implement, and maintain approved modifications to systems, services and processes.
Ensure compliance with security policies and procedures for all systems administered.

Requirements

What you’ll need

Associate’s degree; Bachelor’s degree preferred
minimum of 4 years relevant work experience or equivalent combination of education and experience
Intune and/or Jamf endpoint administration certifications preferred
4-6 years supporting Windows 10, Windows 11, macOS
Policy creation in Intune, Jamf
Experience creating and testing install packages to be deployed via Intune/Company Portal and Jamf
Experience coding and testing device management scripts and endpoint remediations
Familiarity with programming or scripting – PowerShell, Python, bash
Knowledge of or willingness to learn Agile / DevOps values
Demonstrated knowledge of security protocols and practices
Ability to communicate technical topics to a non-technical audience

Benefits

Comp & perks

healthcare coverage
PTO
paid holidays
401(k)
company-provided life insurance/disability coverage
wellness options
competitive compensation package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

endpoint administrationWindows 10Windows 11macOSIntuneJamfPowerShellPythonbashdevice management scripts

Soft Skills

communicationactive listeningcollaborationproblem-solvingproject managementtechnical documentationstrategic initiative drivingethical values adherencenon-verbal communicationpresentation skills

Certifications

Intune certificationJamf certificationAssociate's degreeBachelor's degree