Director of Transformation

HealthEdge

Director of Transformation overseeing technology enablement and operational efficiency improvements for the company. Collaborating across teams to deliver measurable outcomes in strategic initiatives.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Responsible for the end-to-end delivery of transformation initiatives that improve operational efficiency through technology enablement, product enhancements, and process implementation
Execute defined transformation priorities by translating strategic objectives into actionable plans and delivering measurable outcomes
Collaborate with Product, Technology, Operations, and Go-To-Market (GTM) teams to ensure that transformation initiatives improve internal efficiency and enable faster execution
Coordinate across Product, Technology, Operations, and GTM teams to ensure timely delivery and monitor execution progress
Support implementation of process improvements designed by the Process Excellence team
Act as the day-to-day integrator across Product, Technology, Operations, GTM, and Process Excellence teams
Apply transformation governance standards to assigned initiatives and track progress, risks, dependencies, and KPIs

Requirements

What you’ll need

7–12 years of experience in transformation, program management, product, operations, or consulting
Proven experience delivering technology-enabled, cross-functional initiatives in large, matrixed organizations
Strong ability to translate business needs into technology and product-enabled solutions
Demonstrated program management and execution skills
Ability to influence stakeholders without direct authority
Strong problem-solving and structured thinking capabilities
Excellent communication and stakeholder management skills
Comfort working in ambiguous and fast-paced environments
Preferred Experience in digital transformation, automation, or product-led transformation
Familiarity with workflow automation, AI/ML, or enterprise platforms
Experience in operations-heavy environments (e.g., claims, call center, clinical operations)
Exposure to GTM functions (sales, customer success, or customer operations)
Knowledge of KPI frameworks, OKRs, and value realization tracking

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementtransformation governanceworkflow automationAI/MLKPI frameworksOKRsvalue realization trackingprocess implementationtechnology enablementproduct enhancements

Soft Skills

stakeholder managementproblem-solvingstructured thinkinginfluence without authoritycommunicationcollaborationadaptabilityexecution skillsstrategic planningoperational efficiency