Lead and execute complex AWS cloud migration initiatives, ensuring successful delivery of customer environment upgrades
Oversee comprehensive assessments of customer environments and document testing dependencies, technical requirements, and migration-specific changes for AWS cloud platform
Partner with Customer Success executives and managers to develop and present AWS migration strategies to customers
Develop detailed AWS migration timelines in collaboration with customers and internal teams
Coordinate with internal technical teams including engineering, operations, product management, and security
Triage customer-reported testing issues and provide escalation support for high-priority blocking issues
Develop and manage overall program/project plans and timelines
Identify and manage project risks and issues, driving resolution of roadblocks
Communicate project status, risks, and issues to key stakeholders and executive leadership

Requirements

BA/BS degree in a related field
8 + years of experience managing large-scale, enterprise-class, software delivery
Proven experience managing teams of 10+ resources within a matrixed environment
Demonstrated experience with AWS cloud migration projects, including assessment, planning, and execution phases
Strong understanding of AWS platform, infrastructure components, and migration methodologies
Proven track record of direct customer engagement, relationship management, and translating technical concepts for business stakeholders
Solid understanding/experience with project management tools (Smartsheet preferred)
Experience managing projects using Scrum Agile software development framework
Familiarity with AWS services, architecture, migration tools (AWS Migration Hub, Database Migration Service, Server Migration Service), and deployment strategies
Proven ability to identify, assess, and mitigate technical and business risks
Understanding of healthcare payor workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting
Strong knowledge of industry business practices and value offerings
Experience with healthcare data security requirements (PHI/PII handling)

Benefits

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AWS cloud migrationproject managementScrum AgileAWS Migration HubDatabase Migration ServiceServer Migration Servicerisk assessmenttechnical requirements documentationenvironment upgradesmigration methodologies

Soft Skills

leadershipcommunicationrelationship managementproblem-solvingstakeholder engagementteam managementcustomer engagementcollaborationrisk managementissue resolution