Technical Services Engineer
HealthEdge
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $80,000 - $110,000 per year
About the role
- Provide advanced technical support for the GuidingCare® platform.
- Troubleshoot and resolve technical issues.
- Collaborate with cross-functional teams for system performance improvement.
- Translate customer requirements into technical solutions and architecture.
- Conduct root cause analysis and implement strategies for recurring issues.
- Mentor team members and document technical processes.
Requirements
- BS in Computer Science, IT, Engineering (Master’s preferred).
- 5+ years in technical services or related roles.
- ASP.Net, MVC, C#.Net, HTML, JQuery, Web Services, Web APIs, SQL Server (2008/2012).
- Proven ability to deliver under deadlines and achieve high customer satisfaction.
- Strong problem-solving, analytical, and communication skills.
- Understanding of HIPAA regulations preferred.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ASP.NetMVCC#.NetHTMLJQueryWeb ServicesWeb APIsSQL Server
Soft skills
problem-solvinganalyticalcommunicationmentoringcollaboration
Certifications
BS in Computer ScienceBS in ITBS in EngineeringMaster’s in Computer ScienceMaster’s in ITMaster’s in Engineering