Senior Project/Account Manager

HealthCare Alliance Group, LLC

Senior Project/Account Manager at HealthCare Alliance Group overseeing complex medical communication initiatives. Collaborating with teams and clients to ensure successful project delivery and client satisfaction.

Posted 7/27/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading medical communication initiatives and managing complex projects while ensuring adherence to timelines, budgets, and quality standards. Proven ability to build strong client relationships and effectively communicate insights to stakeholders.

Highest-signal resume keywords

Medical CommunicationsProject ManagementClient Relationship ManagementTeam LeadershipMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Lifecycle ManagementBudget ManagementRisk ManagementSOP DevelopmentForecastingAccount Growth StrategiesProgram Financial OversightComplex Project ManagementStakeholder CommunicationVendor Management

Soft Skills

Organizational SkillsMulti-taskingProblem-solvingAttention to DetailCustomer Service Orientation

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Teams

Industry Keywords

Medical StrategyKOL DevelopmentAdvisory BoardsClinical PostersPublicationsExhibit BoothsPatient MaterialsNew Business ProposalsInternal ProcessesFreelance Contractor Management

About the role

Key responsibilities & impact

Lead diverse medical communication initiatives, including exhibit booths, patient materials, advisory boards, publications, clinical posters, newsletters, KOL development, and webcasts
Oversee project lifecycle from planning to completion, ensuring timelines, budgets, and quality standards are met
Guide and support Project and Associate Project Managers, resolving challenges and optimizing workflow
Proactively manage risks and escalate complex issues to senior leadership when necessary
Serve as the primary client partner, building trust and leading strategic discussions
Maintain strong relationships with faculty, external stakeholders, and Key Opinion Leaders
Conduct client meetings, status updates, and program reviews, communicating insights and recommendations clearly
Identify opportunities for organic account growth and contribute to new business initiatives
Coordinate with internal teams including Medical Strategy, Editorial, Creative, Meeting, IT & Web, Fulfillment, and Accounting
Manage external vendors and freelance contractors to ensure quality, cost efficiency, and timely delivery
Support development and refinement of internal SOPs and processes
Oversee program financials, including forecasting, margin management, and scope adherence
Approve project budgets and proactively address scope changes or overages
Lead project teams, providing coaching, guidance, and performance feedback
Support leadership in team performance reviews and advancement planning
Contribute to new business proposals, presentations, and client research
Enhance internal processes and tools for greater efficiency and quality
Travel up to 25%, including nights and weekends as needed

Requirements

What you’ll need

Bachelor’s degree preferred (Communications, Marketing, Business, or related field); significant relevant experience considered
5–7+ years in agency or medical communications, including managing complex projects and client relationships
Prior experience leading project teams strongly preferred
Exceptional organizational and multi-tasking abilities in fast-paced environments
Strong written and verbal communication skills; adept at leading discussions and managing stakeholder expectations
Problem-solving mindset with attention to detail and excellent customer service orientation
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Life and AD&D insurance
Short- and long-term disability insurance
Voluntary insurance plans
401(k) retirement plan with profit sharing
Employee Assistance Program (EAP)
Reduced summer hours (Memorial Day to Labor Day)
Paid time off and paid holidays
Open communication encouraged
Professional work environment promoting personal development and team growth
Discounted ticket service for shows, sporting events, movies, and more