Manager, Training and Education

Health Resources in Action (HRiA)

Manager, Training & Education advancing health equity at HRiA. Building training capacity for clinicians and health professionals across Massachusetts.

Posted 6/9/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $72,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

training content developmenteducational resource developmentfacilitationproject managementdata collectionevaluationbudget developmentproposal developmentmarketing strategiescontinuing education management

Soft Skills

relationship buildinggroup dynamics managementproblem-solvingorganizational skillstime managementattention to detailcustomer servicecommunication skillsteamworkinitiative

Tools & Technologies

Learning Management SystemCurriculum Portalvideo conferencing toolsdata monitoring toolsevaluation toolsproject management softwarecontent management systemsweb/tech troubleshootingeducational technologycollaboration platforms

Industry Keywords

public healthhealth equityadult learningcommunity-based organizationshealth care organizationsfunding opportunitiesaccreditation standardscontinuous quality improvementpriority populationsrecovery-oriented systems of care

About the role

Key responsibilities & impact

Facilitate and/or co-facilitate virtual (and occasional in-person) trainings, including preparation, delivery, and post-training follow-up (resource sharing, continuing education management, and evaluation collection).
Collaborate with team members, consultants, and subcontractors to update existing trainings and develop new synchronous and asynchronous learning opportunities.
Ensure alignment with accreditation standards and continuing education requirements.
Contribute to the planning and management of M-TAC’s annual training calendar, including promotion, staffing, logistics, and technical support.
Support the development of funder deliverables, including reports, presentations, and summaries.
Contribute to continuous quality improvement through data collection, monitoring, and evaluation.
Serve as the primary point of contact for the Learning Management System and Curriculum Portal, including responding to learner inquiries, troubleshooting issues with the web/tech team, and improving user experience and administrative efficiency.
Coordinate the development of new educational resources, including managing approvals and overseeing design, translation, and production in collaboration with internal and external partners.
Communicate regularly with internal collaborators (e.g. team members, supervisors, and staff across departments) and external stakeholders (e.g. consultants, subcontractors, and subject matter experts) to ensure alignment and effective program implementation.
Build and maintain strong, trust-based relationships with key partners, including internal collaborators and external stakeholders, as well as learners, funders, and vendors.
Support project planning, decision making, implementation, and program evaluation.
Contribute to budget development and expense tracking.
Contribute expertise to inform training content, technical assistance strategies, and program priorities.
Engage in ongoing professional development related to public health, health equity, adult learning, and problem gambling.
Contribute to program and organizational communications and knowledge sharing.
Mentor junior staff and present at professional conferences as appropriate.
Support identification of new funding opportunities and priority areas in collaboration with program leadership, as applicable.
Contribute to proposal development, scopes of work, and budgets.
Assist with marketing and outreach strategies.

Requirements

What you’ll need

Bachelor’s degree and at least three years of professional experience working with health care organizations, community-based organizations, or other public health-focused organizations.
Demonstrated experience developing training content and educational resources and facilitating trainings.
Ability to engage partners to develop trusting and respectful relationships.
An excellent facilitator, with the ability to manage group dynamics, respond quickly to unexpected challenges, and create opportunities for full group engagement and participation.
Openness to learn and serve diverse communities and priority populations.
Demonstrated ability to develop and manage projects and engagements.
Strong organizational and time management skills, and ability to juggle multiple tasks and competing demands and deliverables.
Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
Strong written and verbal communication, interpersonal, and facilitation skills, including communicating by video conference, phone, and/or in person (when needed) and ability to adjust style and messaging depending on the audience and medium.
Ability to work as part of a team, but also to work independently and take personal initiative to complete tasks.
Fluency or proficiency in a language other than English (e.g., Spanish, Portuguese, Haitian Creole, Mandarin, Cantonese, Korean, Khmer, among others) is preferred, but not required.
Lived or professional experience with recovery-oriented systems of care is preferred, but not required.

Benefits

Comp & perks

Health insurance
Retirement plan
Flexible summer hours
Vacation starting at 4 weeks
13 paid holidays, plus office closure time during the last week of December.