Manager – VECTRS

Health Careers Manitoba

Manager overseeing implementation and operations of a multidisciplinary team delivering virtual emergency health services across Manitoba. Leading health services to adopt integrated, patient-centered care pathways and collaborating with stakeholders.

Posted 5/17/2026full-timeWinnipeg • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee the implementation of the service as well as the day to day operations of a multi-disciplinary team of technical, clinical, and clinical support staff in the integrated delivery of virtual emergency health services
Inspire and lead health services staff within the centre to embrace and adopt integrated, patient-centred care pathways
Provide service-delivery focused operational management to clinical communications centre staff
Partner closely with the medical group, ERS senior leadership, and internal and external stakeholders to support patients in accessing required health services
Plan, coordinate, and evaluate systems to provide safe, effective, and efficient virtual care in collaboration with all service delivery organizations, and federal health facilities within the province
Liaise with provincial and federal health facilities, service delivery organizations, community program partners, and indigenous communities
Develop and manage an adaptive and collaborative team of clinical professionals with a culture of client service
Manage the provision of virtual emergency care and transfers across the province including coordinating and allocating appropriate transport resources across a network of service delivery locations
Integrate and manage support services for ERS, including administration, program planning, implementation of quality improvement, risk management, and utilization management systems
Work with Shared Health senior leadership to develop, manage, evaluate, and ensure compliance with provincial clinical services standards, legislation, and professional standards of practice
Develop, recommend, implement, and evaluate key performance indicators related to service delivery
Collaborate with key stakeholders to ensure safe, effective, and appropriate client care through a clinical quality and patient care lens that will shape an environment for clinical and service excellence.

Requirements

What you’ll need

5 years of progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization
3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as: Emergency Response Services, Medical Dispatch/Communications centre, Acute inpatient, specialty care and complex ambulatory settings
2 years of management experience leading a clinical team within a unionized environment
2 years of experience implementing program planning, development and evaluation
Post-secondary diploma or degree in a relevant health discipline from an accredited education institution
Active member in good standing with an associated regulatory body as appropriate
Valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province
Knowledge of relevant professional regulatory requirements, scope of practice as documented in the Regulated Health Professions Act, Manitoba Emergency Medical Response and Stretcher Transportation Act, Manitoba Highway Traffic Act, Personal Health Information Act, Freedom of Information and Protection of Privacy Act, The Health System Governance and Accountability Act
Use of Shared Health ERS and Digital Health technology (e.g., EDIS and Oculys), software programs, and equipment
Communicating in multiple languages, including local Indigenous languages and other languages commonly spoken in the service area is considered an asset.

Benefits

Comp & perks

Enhanced Level Two Security Clearance from Winnipeg Police Service
Satisfactory Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Adult Abuse Registry Check
Accommodations available upon request during the assessment and selection process.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program planningclinical services deliveryquality improvementrisk managementutilization managementkey performance indicatorspatient-centred careemergency response servicesacute inpatient carespecialty care

Soft Skills

leadershipcollaborationcommunicationteam managementclient serviceoperational managementinspirationevaluationcoordinationadaptability

Certifications

post-secondary diplomadegree in health disciplineactive member of regulatory bodyvalid Manitoba driver’s license